Flexible Dental Receptionist: Patient Care & Admin

Bupa Dental Care; Leeds; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Competitive pay

Healthcare & wellbeing

Financial & lifestyle benefits

Career progression

Cycle to Work Scheme

Free flu vaccination

Job summary

Bupa Dental Care in Leeds is seeking a friendly Receptionist to be the first point of contact for patients. You’ll greet patients, answer calls, manage bookings, and assist with payments, highlighting NHS and private options where appropriate.

We value a calm, professional approach, strong IT skills, and a proactive mindset. This role offers generous benefits and career development within a supportive dental care team.

Qualifications

• Experience in a customer-facing role.
• Strong communication both in person and on the phone.
• Confidence using IT systems to manage bookings and records.
• Proactive and flexible to support the team.
• Professional, empathetic approach and passion for service.
• Ability to promote and upsell Bupa Dental Care products and services.

Responsibilities

• Greet patients in person and over the phone.
• Manage diaries and appointments.
• Explain treatment options and process payments.
• Maintain accurate patient records and confidentiality.
• Handle concerns professionally to achieve positive outcomes.
• Support clinicians and ensure smooth handovers from reception to treatment.

Skills

Customer-focused

Excellent communication

IT systems proficiency

Proactive and flexible

Professionalism and empathy

Upselling products and services

Job description

Bupa Dental Care in Leeds is seeking a friendly Receptionist to be the first point of contact for patients. You’ll greet patients, answer calls, manage bookings, and assist with payments, highlighting NHS and private options where appropriate.

We value a calm, professional approach, strong IT skills, and a proactive mindset. This role offers generous benefits and career development within a supportive dental care team.