Dental Receptionist — Welcoming Front Desk Pro

Bupa; Woking; Presencial; GBP 15.000 - 21.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Healthcare & wellbeing support

Career progression

Cycle to Work Scheme

Discounts and perks

Descripción de la vacante

Bupa Dental Care is seeking an friendly Receptionist in Woking to greet patients, manage bookings, and support the patient journey from arrival to treatment. The role emphasizes warm customer service, clear communication, and efficient handling of payments and records.

You will work with IT systems to keep bookings up to date, assist with NHS/private service options, and contribute to a positive, professional front-desk environment. Training and development are available within a supportive team.

Formación

• Previous experience in a customer-focused role.
• Strong communication skills, face-to-face and over the phone.
• Confident using IT systems to manage bookings and records.
• Professionalism, empathy and a passion for excellent service.
• Confident in promoting Bupa Dental Care products and services.

Responsabilidades

• Greet patients warmly and handle enquiries to create a welcoming atmosphere.
• Manage diary and appointments to keep the practice running smoothly.
• Assist patients with information on processes, treatments and payment options.
• Maintain accurate patient records and handle confidential information.
• Support the team with handovers and smooth patient journeys from reception to treatment.

Conocimientos

Customer service

Communication

Booking systems

CRM software

Team player

Herramientas

Booking software

CRM software

Descripción del empleo

Bupa Dental Care is seeking an friendly Receptionist in Woking to greet patients, manage bookings, and support the patient journey from arrival to treatment. The role emphasizes warm customer service, clear communication, and efficient handling of payments and records.

You will work with IT systems to keep bookings up to date, assist with NHS/private service options, and contribute to a positive, professional front-desk environment. Training and development are available within a supportive team.