Lead Complex Needs Services - People-Centric Manager

Lifeways Group; Worcester; On-site; GBP 42,000 - 62,000; Full time

Job summary

Lifeways Group in Worcester is seeking an experienced Service Manager to lead services supporting adults with complex learning disabilities and complex needs. You will oversee day-to-day operations, ensuring high-quality, person-centred care and a supportive environment for people and staff.

You will develop teams, drive service improvement, ensure regulatory compliance, and build strong relationships with families, commissioners and professionals to enable independent, fulfilling lives.

Qualifications

• Has proven experience managing or leading services supporting adults with complex learning disabilities and complex needs.
• Has a strong understanding of person-centred support and positive behaviour support.
• Is confident leading, motivating and developing teams to deliver high-quality support.
• Has experience managing service quality, compliance and continuous improvement.
• Can build effective relationships with families, commissioners and other professionals.
• Is passionate about empowering people to live as independently and fulfilling a life as possible.

Responsibilities

• Day-to-day leadership and operational management of services.
• Lead and develop teams to deliver high-quality, person-centred support.
• Drive service improvement and maintain regulatory compliance.
• Collaborate with families, professionals and external stakeholders.

Skills

Complex learning disabilities

Person-centred support

Team leadership

Quality improvement

Relationship building

Empowering independence

Job description

Lifeways Group in Worcester is seeking an experienced Service Manager to lead services supporting adults with complex learning disabilities and complex needs. You will oversee day-to-day operations, ensuring high-quality, person-centred care and a supportive environment for people and staff.

You will develop teams, drive service improvement, ensure regulatory compliance, and build strong relationships with families, commissioners and professionals to enable independent, fulfilling lives.