Service Manager - Lead for Autism & Complex Needs

LDA Care Ltd; Shrewsbury; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Perkbox benefit

Employee wellbeing assistance (EAP)

Free specialist training

Ongoing training & coaching

Pension enrolment

Paid holiday

Sick pay

Progression opportunities

28 days annual leave + bank holidays

Job summary

LDA Care Ltd. is seeking a Service Manager to lead a person-centred service in Central - Shropshire. You will take operational responsibility for service delivery, quality assurance and a dedicated team of Support Workers, with potential to expand to multiple services as the area grows.

This hands-on leadership role combines operations, safeguarding, and staff development to achieve outstanding outcomes for individuals supported, in a values-driven organisation offering progression opportunities.

Qualifications

• Experience as Service Manager, Deputy Manager, Supervisor or Team Leader within health and social care.
• Experience supporting individuals with autism, learning disabilities and mental health needs.
• Strong leadership, communication and organisational skills.
• Knowledge of CQC standards and safeguarding processes.
• Full UK driving licence and access to a vehicle.

Responsibilities

• Take day-to-day management of the service, ensuring safe, effective, person-centred support.
• Oversee care plans, risk assessments and documentation; keep them up to date.
• Manage rotas and staffing levels; provide contingency cover to maintain continuity.
• Conduct quality checks, audits and spot checks to maintain high standards.
• Lead safeguarding and clinical oversight, including medication management.
• Engage with families, advocates and external professionals; be the primary contact for escalations.
• Assist with recruitment, induction and ongoing staff development.

Skills

Leadership

Communication

Organisational skills

CQC knowledge

Safeguarding processes

Driving licence

Education

Health and social care qualification

Job description

LDA Care Ltd. is seeking a Service Manager to lead a person-centred service in Central - Shropshire. You will take operational responsibility for service delivery, quality assurance and a dedicated team of Support Workers, with potential to expand to multiple services as the area grows.

This hands-on leadership role combines operations, safeguarding, and staff development to achieve outstanding outcomes for individuals supported, in a values-driven organisation offering progression opportunities.