Lead 7.5T Driver & Home Installation Specialist

John Lewis Partnership; Greater London; Hybrid; GBP 24,000 - 40,000; Full time

Benefits offered by this job

25% John Lewis & online discount (wait

20% Waitrose discount (after 3 months)

Flexible working

Equal parenthood leave

Great progression and development oppo

Subsidised meals when out on deliverie

Overtime opportunities

Access to a strong workplace pension

Job summary

John Lewis Partnership in the UK is seeking a Technician Specialist to join a 2-person delivery crew, installing products at customers' homes and coaching fellow drivers on service excellence. You’ll handle 7.5-tonne vehicle deliveries, load and unload, and ensure safety and quality on every assignment.

This role offers a 41-hour week on a 4-day pattern with two shifts, and salary up to £39,640 depending on experience.

Qualifications

• Installation experience is required and training is provided.
• C1 UK driving licence with up to 6 points.
• DCPC or Driver Qualification Card plus Tachograph Card by start date.
• Experience driving a 7.5-tonne vehicle is required.
• Previous customer-facing experience is required.
• Strong verbal communication skills both over the phone and in person.
• Good understanding of technology and how it applies to home installations.

Responsibilities

• Be an ambassador for the John Lewis brand with customer service as a priority.
• Coach and develop delivery driver colleagues and share knowledge.
• Assist loading deliveries and work with warehouse teams.
• Safely install products and demonstrate usage to customers.
• Keep up to date with product knowledge and technology.
• Maintain a safe working environment and handle heavy lifting.
• Deliver large items such as sofas, white goods, furniture, beds, and mattresses.

Skills

Installation experience

C1 driving licence

DCPC

Tachograph Card

7.5-tonne vehicle

Customer-facing

Verbal communication

Technology understanding

Job description

John Lewis Partnership in the UK is seeking a Technician Specialist to join a 2-person delivery crew, installing products at customers' homes and coaching fellow drivers on service excellence. You’ll handle 7.5-tonne vehicle deliveries, load and unload, and ensure safety and quality on every assignment.

This role offers a 41-hour week on a 4-day pattern with two shifts, and salary up to £39,640 depending on experience.