Lawn Games Concierge | Guest Experience Leader

seaportdevelopmentholdings; Manchester; On-site; GBP 16,531,000 - 22,042,000; Full time

Job summary

Lawn Club in Manchester is seeking a Lawncierge to help guests enjoy the gaming lawns and events in its 25,000 square foot venue. You will usher guests from the clubhouse to courts, set up equipment, and share tips on games to ensure a high-energy, welcoming atmosphere.

As part of the Lawn Club team, you will maintain enthusiasm, assist with F&B coordination with the service staff, and help guests have a memorable, social gaming experience in a lively, modern setting.

Qualifications

• Experience delivering a fun gaming/recreation experience.
• Excellent guest service and communication skills.
• Ability to explain rules and game formats clearly.

Responsibilities

• Deliver a superior and fun gaming/recreation experience to all guests.
• Serve as main point of contact for guests participating in Lawn Club activities.
• Greet, welcome, and usher guests to courts, introduce game options, check in with guests.
• Demonstrate expert knowledge of all games and activities.
• Provide tips on play, rules, scorekeeping, and encourage guests during games.

Skills

Guest service

Communication

Game knowledge

Job description

Lawn Club in Manchester is seeking a Lawncierge to help guests enjoy the gaming lawns and events in its 25,000 square foot venue. You will usher guests from the clubhouse to courts, set up equipment, and share tips on games to ensure a high-energy, welcoming atmosphere.

As part of the Lawn Club team, you will maintain enthusiasm, assist with F&B coordination with the service staff, and help guests have a memorable, social gaming experience in a lively, modern setting.