Lawncierge

seaportdevelopmentholdings; Manchester; On-site; GBP 16,531,000 - 22,042,000; Full time

Job summary

Lawn Club in Manchester is seeking a Lawncierge to help guests enjoy the gaming lawns and events in its 25,000 square foot venue. You will usher guests from the clubhouse to courts, set up equipment, and share tips on games to ensure a high-energy, welcoming atmosphere.

As part of the Lawn Club team, you will maintain enthusiasm, assist with F&B coordination with the service staff, and help guests have a memorable, social gaming experience in a lively, modern setting.

Qualifications

• Experience delivering a fun gaming/recreation experience.
• Excellent guest service and communication skills.
• Ability to explain rules and game formats clearly.

Responsibilities

• Deliver a superior and fun gaming/recreation experience to all guests.
• Serve as main point of contact for guests participating in Lawn Club activities.
• Greet, welcome, and usher guests to courts, introduce game options, check in with guests.
• Demonstrate expert knowledge of all games and activities.
• Provide tips on play, rules, scorekeeping, and encourage guests during games.

Skills

Guest service

Communication

Game knowledge

Job description

ABOUT THE BRAND

Lawn Club is an exciting competitive socializing destination in the Seaport, positioning itself as "New York's Leisure Headquarters." The massive 25,000 square foot venue features indoor and outdoor rentable gaming lawns, amazing cocktails, and a streamlined menu of tasty bites. Each rentable lawn includes popular lawn games, big-screen TVs, courtside F&B service, and dedicated "Lawncierges." Lawn Club caters to a variety of audiences, from twenty-somethings to corporate event planners.

About the Role

Seaport Entertainment is looking for a Lawncierge to be based at Lawn Club.

Positioning itself as "New York's Leisure Headquarters," Lawn Club features indoor and outdoor rentable gaming lawns in a massive 25,000 square foot venue, along with amazing cocktails and a small menu of tasty bites.

Designed to deliver the ideal atmosphere for hanging out with friends, each rentable lawn at Lawn Club will come with a full complement of popular lawn games including bocce, cornhole, croquet, ladders, kan jam, beersbee and lawn pong, along with big-screen TVs for sports enjoyment, courtside F&B service, and dedicated "Lawncierges" to help with all gaming needs. Lawn Club also features two regulation Shuffle Board courts and two Putting Pool greens.

Lawncierges are the heart-and-soul of Lawn Club. They live and breathe a passion for all-things lawn games - not just the rules and equipment, but the spirit of hanging out with a game to play, a drink in your hand and grass under your feet.

Your role is to help guests get on a court and have a great time by ushering them from the clubhouse to the court, setting up the gaming equipment, and providing tips on technique, rules, scorekeeping, etc.

You also keep enthusiasm high by checking in on guests’ games, complimenting shots, giving pointers, and providing any assistance needed.

Lawncierges work closely with the service team to ensure all guests’ F&B needs are being met.

What You Will Do

• Deliver a superior and fun gaming/ recreation experience to all guests
• Serve as main point of contact for guests participating in Lawn Club activities
• Greet, welcome, and usher guests to courts, introduce game options, check in regularly with guests
• Demonstrate expert knowledge of all games and activities
• Provide tips on play, rules, scorekeeping, etc. and encourage guests during games
• Assist patrons with questions,