Law Firm Front Desk & Admin Assistant

Russell & Russell Solicitors; Bolton; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Competitive salary

Pension scheme

Attendance bonus

25 days a year plus bank holidays and

Birthday holiday

Life insurance – 2x annual salary

Northern Rail discount scheme

Cycle2Work scheme

Referral schemes (PI, Conveyancing, F&

Discounted Services (Conveyancing, F&W

Staff Introduction Scheme (Refer a成功)

Monthly Raffle Draw

Dress down once a month

Annual Christmas Party & Events

Charity fundraisers

Job summary

Russell & Russell Solicitors, Bolton-based, is seeking a Receptionist/Administrator to join the Newport Street office. You will work at the front desk handling enquiries by telephone, email and in person, presenting a friendly, professional image.

Your duties include greeting clients, taking messages, answering calls, organising appointments, handling post, banking and petty cash, and providing general admin support to the team.

Qualifications

• GCSE English and Maths at grade C/5 or above.
• Excellent customer service and front-office experience.
• Good organisational skills and attention to detail.
• Able to answer calls, emails and greet clients professionally.
• Competent with basic IT tasks (typing, scanning, filing).

Responsibilities

• Provide excellent customer service promoting the firm.
• Meet and greet clients and offer refreshments.
• Answer incoming calls and transfer to relevant staff.
• Make telephone contact with clients and external bodies.
• Undertake filing, scanning, faxing and photocopying when necessary.
• Arrange appointments and meetings as required.
• Deal with banking and petty cash.
• Open, distribute and franking of post.
• Admin support such as opening files and typing.
• Ordering of stationery and maintaining the reception desk/area.

Skills

Organisational skills

Attention to detail

IT skills

Communication skills

Phone manner

Team player

Motivated

Flexible

Positive attitude

Education

GCSE English & Maths

Job description

Russell & Russell Solicitors, Bolton-based, is seeking a Receptionist/Administrator to join the Newport Street office. You will work at the front desk handling enquiries by telephone, email and in person, presenting a friendly, professional image.

Your duties include greeting clients, taking messages, answering calls, organising appointments, handling post, banking and petty cash, and providing general admin support to the team.