Receptionist/Administrator

Russell and Russell Solicitors; Bolton; Presencial; GBP 21 000 - 23 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

25 days plus bank holidays

Life insurance – 2x annual salary

Northern Rail discount scheme

Referral schemes (PI, Conveyancing, W&

Discounted Services (Conveyancing, W&F

Staff Introduction Scheme (£500)

Monthly raffle draw

Dress down day once a month

Annual Christmas Party & Events

Resumo da oferta

Russell & Russell Solicitors is seeking a Receptionist/Administrator for our Bolton office. You will greet clients, handle calls, emails and in-person enquiries, and provide administrative support across legal and office tasks.

The role emphasizes excellent customer service and a professional, friendly front desk presence. You will manage filing, scanning, banking, post, appointments and basic office duties, contributing to a well-run reception and accurate service delivery.

Qualificações

• Must have good organisational skills.
• Attention to detail (accuracy essential).
• Professional telephone manner.
• Ability to work well within a team.
• Motivated, friendly, confident and reliable.
• Eager to learn and develop new skills, flexible.
• GCSE English and Maths at grade C/5 or above.

Responsabilidades

• Provide excellent customer service and promote the firm.
• Meet and greet clients, offer refreshments.
• Answer calls and transfer to staff.
• Make telephone contact with clients and external bodies.
• Carry out filing, scanning, faxing and photocopying.
• Arrange appointments and meetings as required.
• Deal with banking and petty cash.
• Handle post opening, distributing and franking.
• Offer administrative support and open/trace files as needed.
• Order stationery and maintain reception area.

Conhecimentos

Organisational skills

Attention to detail

Telephone manners

Team player

Reliability

Eager to learn

Customer service

Formação académica

GCSE English & Maths

Descrição da oferta de emprego

Location: Newport Street Office

Hours: 9.00 am to 5.00 pm Monday to Friday (1 Hour Lunch)

We have a vacancy for a Receptionist/Administrator to join our Newport Street office.

The position will involve working from front of office, dealing with enquiries by telephone, email and in person.

Job role

• To provide excellent customer service promoting the firm whenever possible
• Meeting and greeting clients and offering refreshments
• To answer all incoming calls effectively and transfer through to relevant staff
• To make telephone contact with clients and outside bodies
• To undertake filing, scanning, faxing and photocopying when necessary
• To arrange appointments and meetings as required
• To deal with banking and petty cash
• Opening, distributing and franking the offices post.
• Administration support such as; opening files, typing and other legal and office administration support as required
• Ordering of stationery
• Maintaining the reception desk/area

Skills Required

• Must have good organisational skills
• Must have attention to detail (Accuracy essential)
• Professional telephone manner
• Ability to work well within a team
• Motivated, friendly, confident, reliable & team player
• Eager to learn and develop new skills, flexible
• GCSE level at Grade C/5 and above (or equivalent) in the main academic subjects such as English and Maths.

The traditions and values, which first established Russell & Russell as an early pioneer of legal services continues to serve us well today. We still provide friendly, professional advice in the manner a traditional high street law firm would, but this is now blended with a 21st Century approach.

The practice has grown organically to incorporate eight offices stretching across the North West; two in Bolton and one in Atherton, Bury, Chester, Farnworth, Horwich and Middleton. Although we pride ourselves on being a regional firm, a number of our departments service clients throughout England and Wales

.

The firm holds a number of industry related accreditations across all its service areas, in particular the Lexcel Practice Management Standard.

What we offer

• 25 days a year plus bank holidays and an accrual system after 2 years
• Life insurance – 2x annual salary
• Northern Rail discount scheme
• Referral schemes (PI, Conveyancing, Family & Wills/Probate)
• Discounted Services (Conveyancing, Family & Wills)
• Staff Introduction Scheme (Refer a success applicant and get £500)
• Monthly Raffle Draw – 1st, 2nd & 3rd prizes
• Dress down once a month
• Annual Christmas Party & Events

Training & Development

• Training and development opportunities
• Internal workshops