Receptionist/Administrator

Russell & Russell Solicitors; Bolton; Presencial; GBP 18.000 - 24.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Pension scheme

Attendance bonus

25 days a year plus bank holidays and

Birthday holiday

Life insurance – 2x annual salary

Northern Rail discount scheme

Cycle2Work scheme

Referral schemes (PI, Conveyancing, F&

Discounted Services (Conveyancing, F&W

Staff Introduction Scheme (Refer a成功)

Monthly Raffle Draw

Dress down once a month

Annual Christmas Party & Events

Charity fundraisers

Descripción de la vacante

Russell & Russell Solicitors, Bolton-based, is seeking a Receptionist/Administrator to join the Newport Street office. You will work at the front desk handling enquiries by telephone, email and in person, presenting a friendly, professional image.

Your duties include greeting clients, taking messages, answering calls, organising appointments, handling post, banking and petty cash, and providing general admin support to the team.

Formación

• GCSE English and Maths at grade C/5 or above.
• Excellent customer service and front-office experience.
• Good organisational skills and attention to detail.
• Able to answer calls, emails and greet clients professionally.
• Competent with basic IT tasks (typing, scanning, filing).

Responsabilidades

• Provide excellent customer service promoting the firm.
• Meet and greet clients and offer refreshments.
• Answer incoming calls and transfer to relevant staff.
• Make telephone contact with clients and external bodies.
• Undertake filing, scanning, faxing and photocopying when necessary.
• Arrange appointments and meetings as required.
• Deal with banking and petty cash.
• Open, distribute and franking of post.
• Admin support such as opening files and typing.
• Ordering of stationery and maintaining the reception desk/area.

Conocimientos

Organisational skills

Attention to detail

IT skills

Communication skills

Phone manner

Team player

Motivated

Flexible

Positive attitude

Educación

GCSE English & Maths

Descripción del empleo

Receptionist/Administrator

Vacancy Description: Receptionist/Administrator

Location: Newport Street Office

Hours: 9.00 am to 5.00 pm Monday to Friday (1 Hour Lunch)

Salary: Negotiable depending upon experience.

We have a vacancy for a Receptionist/Administrator to join our Newport Street office.

The position will involve working from front of office, dealing with enquiries by telephone, email and in person.

Job role

Working within a busy office with a friendly team of people, you will be expected to carry out the following duties:

• To provide excellent customer service promoting the firm whenever possible
• Meeting and greeting clients and offering refreshments
• To answer all incoming calls effectively and transfer through to relevant staff
• To make telephone contact with clients and outside bodies
• To undertake filing, scanning, faxing and photocopying when necessary
• To arrange appointments and meetings as required
• To deal with banking and petty cash
• Opening, distributing and franking the offices post.
• Administration support such as; opening files, typing and other legal and office administration support as required
• Ordering of stationery
• Maintaining the reception desk/area

Skills Required

• Must have good organisational skills
• Must have attention to detail (Accuracy essential)
• IT skills
• Good communication skills
• Professional telephone manner
• Ability to work well within a team
• Motivated, friendly, confident, reliable & team player
• Eager to learn and develop new skills, flexible
• Positive attitude

GCSE level at Grade C/5 and above (or equivalent) in the main academic subjects such as English and Maths.

Firm Details

The traditions and values, which first established Russell & Russell as an early pioneer of legal services continues to serve us well today. We still provide friendly, professional advice in the manner a traditional high street law firm would, but this is now blended with a 21st Century approach.

The practice has grown organically to incorporate eight offices stretching across the North West; two in Bolton and one in Atherton, Bury, Chester, Farnworth, Horwich and Middleton. Although we pride ourselves on being a regional firm, a number of our departments service clients throughout England and Wales

The firm holds a number of industry related accreditations across all its service areas, in particular the Lexcel Practice Management Standard.

Web Site: http://www.russellrussell.co.uk

What We Offer

• Competitive salary
• Pension scheme
• Attendance bonus
• 25 days a year plus bank holidays and an accrual system after 2 years
• Birthday holiday
• Life insurance – 2x annual salary
• Northern Rail discount scheme
• Cycle2Work scheme
• Referral schemes (PI, Conveyancing, Family & Wills/Probate)
• Discounted Services (Conveyancing, Family & Wills)
• Staff Introduction Scheme (Refer a success applicant and get £500)
• Monthly Raffle Draw – 1st, 2nd & 3rd prizes
• Dress down once a month
• Annual Christmas Party & Events
• Charity fundraisers

Training & Development

• Training and development opportunities
• Internal workshops
• Compliance webinars