Laundry Attendant

Dorchester Collection; England; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Employee bonus scheme

Service charge

Complimentary stays with breakfast

F&B discount

Social events

Employee discounts

Ticket loan

Rental deposit scheme

Private pension

Training & development

Friend referral bonus

Wellbeing support

Job summary

The Dorchester is seeking a Laundry Attendant to uphold a pristine 5-star laundry operation, delivering professional laundry, pressing and dry cleaning services for guests and colleagues. You will work as part of a team, ensuring excellent communication with guests and staff, and benefiting from a comprehensive learning academy and employee perks.

Join us to grow your craft in a celebrated hotel collection, with training and advancement opportunities, staff discounts, pensions, and exclusive

Qualifications

• Strong customer service ethos.
• English proficiency required.
• Team player with hospitality mindset.

Responsibilities

• Maintain a clean and efficient 5-star laundry service to meet hotel standards and maximise profit.
• Provide professional laundry, pressing, and dry cleaning services to guests and colleagues.
• Communicate effectively with colleagues and guests to ensure high service levels.

Skills

Customer service

Teamwork

Communication

Job description

Position Overview

We care about your career and are known for having the absolute best people in the industry. When you join us as a Laundry Attendant you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

What you'll get

As a Laundry Attendant at The Dorchester, here are just some of the great benefits you will receive:

• Fantastic Employee bonus scheme and Excellent Service charge
  Complimentary stays including breakfast across the Dorchester Collection Hotels
• 50% F&B discount at selected bars and restaurants within the Dorchester Collection
• Vibrant Social events that bring employees together including Summer party and Winter ball
• Amazing benefits such as discounts in various high street and online shops, seasonal ticket loan, rental deposit scheme and competitive
• Private Pension Scheme
• Apprenticeship, training and development opportunities - from Level 2 (Hospitality Team Member) up to Level 5 (Operations Manager) and many others.
• £1,000 bonus when you recommend a friend
  Access to immediate well being advice, because We Care about our employees

What you'll do

You'll love what you do and take pride in delighting our guests.

• You will maintain a clean & efficient “5 star” Laundry service to attain the highest hotel & departmental standards & maximise business profit
  You will provide a professional laundry, pressing, and dry cleaning services to hotel guest & colleagues to consistently meet & exceed expectations
• You will act as a team player & provide effective day to day communication with colleagues & guests
• The items shared are the essence of a day in the life of a Laundry Attendant, but we'll make sure you are provided with specifics on how we care for our hotel.

What you'll bring

• Our values of, Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Laundry Attendant you’ll have the opportunity to bring these to life and continue to create our legacy.
• Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.
• English is the primary language used in our hotel. You can comfortably communicate in this language.
• Your unique personality and passion for working together; as a team, and as a hotel and Collection.