Larkhall, Weekend STARS Front of House, Brand Ambassador

Securitas; Larkhall; On-site; GBP 60,000 - 80,000; Part time

Job summary

A prominent security services provider is looking for a Front of House Brand Ambassador in Larkhall, Scotland. This part-time role involves delivering high-quality customer service and maintaining a professional appearance while ensuring the safety and satisfaction of visitors in a corporate environment. Ideal candidates will possess a strong background in customer service and excellent communication skills. Availability for weekend shifts is essential, and a checkable employment history is required.

Benefits

Flexible working hours

Cycle to Work scheme

Dental Plans

Health cash plans

Discounts on retail and services

Pension Plan

Death in service benefit

24/7 online GP access

Qualifications

• Experience delivering exemplary customer service in a fast-paced corporate environment.
• 5 year checkable history.
• Demonstrate values of integrity, vigilance, and helpfulness.

Responsibilities

• Meet and greet all staff, visitors, and contractors professionally.
• Deliver high-end customer focused experience.
• Ensure reception area is visually appealing.
• Assist in emergency situations.
• Build rapport with recurring customers.
• Represent Securitas and client organization effectively.

Skills

Outstanding written communication skills

Customer service experience

Flexibility under pressure

High personal appearance standards

Proactive attitude

Knowledge of MS Office

Integrity and vigilance

Job description

Larkhall, Weekend STARS Front of House, Brand Ambassador

• Part-time

Our STARS deliver a consistently high-end, comprehensive, and discreet security-focused hosting experience to all visitors, guests, and employees at the designated site(s). STARS ensure the safety and protection of customer’s people, property, and information always, in a knowledgeable, professional, and service-oriented manner, ensuring an unobtrusive and comfortable environment. STARS are the recognised central point of contact for all Front of House operations, delivering a smooth and seamless execution throughout the premises.

We combine best in class, impeccable Front of House services with enhanced security awareness training. Vetted to BS7858 our STARS complete bespoke training, tailored to meet the specific needs of our clients.

We have a fantastic and exciting opportunity for an experienced Front of House, Brand Ambassador to join our STARS team Working for one of our high-profile clients in Larkhall, ML9 1QN

STARS at Securitas provide a “two roles in one” service to our clients, their staff, visitors and customers.

We combine excellent customer service across a wide range of roles including Reception Services, Front of House, Concierge, Facilities, Office Management/Coordination, Administration and third party vendor management and much more all combined with a discreet and vigilant security service.

• Saturday & Sunday
• Shifts - Daytime hours
  • 08:30 - 16:30
• Responsibilities:
• Meet and greet all staff, visitors and contractors in a professional and personable manner
• Deliver a consistently high-end customer focused experience
• Embody a high-performance approach and encourage colleagues to do the same
• Ensure the workplace (reception, lobby, office, etc.) is visually of a high standard
• Work closely with client contacts (Facilities Manager, Office Manager, etc.) to ensure the office and/or front of house environment is a great place to visit and work
• Assist in emergency situations
• Provide timely and accurate information
• Respond appropriately to varying and fast changing priorities
• Build strong rapport with reoccurring customers (client staff, visitors, contractors, etc.)
• Represent Securitas and the client organisation in a manner that is in-keeping with the values, brand identity and culture of both
• • 5 year checkable history

Please only apply if you have experience delivering exemplary customer service in a fast pace corporate environment with exceptional levels of communication and personal presentation.

• Highest quality personal appearance
• Flexible, professional and adept at working under pressure
• Outstanding written, verbal and oral communication skills
• Customer oriented with a passion for high-level service
• Working knowledge of administrative computer packages such as MS Office, GSuite, etc.
• Polite and proactive
• Punctual and trustworthy
• Able to use initiative and highly adaptable
• Experienced in Customer Service, Front of House, Concierge, Hosting or Customer facing role ideally within a corporate environment
• Demonstrate the values of integrity, vigilance and helpfulness which Securitas prides itself on
• It’s great to see you’re considering a career with Securitas UK!

Join our global team of 336,000+ colleagues and help make the world a safer place.

At Securitas, we live by our values of Integrity, Vigilance and Helpfulness, and our People Promise:

• Opportunity – We see potential in every person and situation
• People – We open our eyes to all that’s good
• Purpose – We make your world a safer place

What You Can Expect

Our Recruitment Team reviews every application carefully. Applying can feel daunting, but we’re here to support you—just email us if you need help.

Diversity & Inclusion – Be Yourself

We are an inclusive employer, proud of our Level 2 Disability Confident status (we will always try our hardest to guarantee interviews for eligible candidates, should you meet the roles minimum requirements, having disclosed a disability to our Talent Team upon application). We support equality through Employee Networks – Our real change makers of the business… YOU, the Race at Work Charter, and the Armed Forces Covenant. We also celebrate diversity with events like BSL Week, International Women’s Day, PRIDE and Black History Month.

• STRIVE– Securitas Perks gives you access to a great range of discounts on a variety of retailers, services and everyday spending to suit your shopping habits.
• Dental Plans- A range of plans providing support, providing cash back towards everyday dental costs, such as dental examinations, X-rays, and treatment
• HSF Health Plan- Range of healthcare cash plans at highly discounted rates, providing families with peace of mind by getting cash back on everyday medical costs, such as dental check-ups, contact lenses and acupuncture, and by covering unexpected costs.
• Cycle to Work– A super cost-effective way of getting a brand new bike, cycling equipment or both. Save up to 42% of the usual cost and spread the cost over several months from your salary.
• Specsavers– Save money on eye tests and when purchasing spectacles.
• WeCare– A 24/7 online GP, mental health support service, get fit programme and more.
• Toothfairy– Online access to advice and guidance, from real UK Dentists.
• Pension Plan– Plan for your financial future by building up a benefit in the Securitas Pension Plan, with the benefit of employer contribution plus tax relief on your contributions.
• Payroll ISA– An ISA savings account is a great way to meet your longer term personal financial goals.
• Free Mortgage Advice
• Go & Live– Financial Wellbeing Hub
• Death in Service Benefit- Permanent employees are automatically covered for Life Assurance, which would provide a lump sum benefit to your beneficiaries in the unfortunate event of death in service whilst employed by Securitas

Take the Next Step

Join a team that values you. Click I’m Interested and start your career with Securitas UK today.