Landlord Registration/Accreditation Officer - DEE06769

Dundee City Council; Dundee; Hybrid; GBP 15,000 - 21,000; Part time

Job summary

Dundee City Council is seeking a Landlord Registration/Accreditation Officer for a hybrid, part-time role based at home and 5 City Square, Dundee. The post is temporary until November 2028 and offers a flexible working pattern.

You will provide information and advisory services on all aspects of Landlord Registration and Accreditation, coordinate processing procedures, and maintain high standards of service to landlords, agents and the public.

Qualifications

• HNC/SVQ Level 3 or equivalent in relevant subject or experience of Private Sector Housing.
• Experience of investigating and dealing with complaints and of managing a large workload.
• Good IT skills including using databases and Excel.
• Effective communication and report writing skills.
• Ability to work on your own initiative with minimum supervision and under pressure.
• Knowledge of the private rented sector.

Responsibilities

• Provide a comprehensive information and advisory service to the public on Landlord Registration and Accreditation in line with current legislation and City Council policies.
• Coordinate, effect and ensure administrative procedures for enquiries and applications are carried out.

Skills

IT skills

Excel

Databases

Communication

Report writing

Education

HNC/SVQ Level 3

Job description

Landlord Registration/Accreditation Officer - DEE06769

Job Description

Working in a hybrid style, based at home and 5 City Square, Dundee, you will work part time, 18.5 hours per week on a temporary basis until November 2028.

Please note: References are no longer requested at application stage and will requested if you are successful in moving to the preferred candidate stage.

If you have any queries regarding this vacancy, please contact Gabrielle Hayes on 01382 436842 or email [e-mail]

Requirements

You will have HNC/SVQ level 3 or equivalent in relevant subject or experience of Private Sector Housing.

Responsibilities

You will provide the provision of a comprehensive information and advisory service to the public on all aspects of Landlord Registration and Accreditation in accordance with the provisions of current legislation and policies of the City Council. Co-ordinating, effecting and ensuring that the appropriate administrative procedures relative to the processing of all enquiries and applications are carried out.

The Individual

You will have a knowledge of the private rented sector including tenancy management, experience of investigating and dealing with complaints and of managing a large workload.

You will be methodical, numerate and have the ability to meet deadlines. You will also have good IT skills, including using databases and Excel, effective communication and report writing skills and be able to communicate effectively with landlords, agents and the public.

You will be adaptable, flexible, approachable and have the ability to work on your own initiative with minimum supervision and to work under pressure.