L&D Programs Administrator

Compass Children's Homes; Syston; On-site; GBP 23,000 - 27,000; Full time

Benefits offered by this job

Career Development

Competitive Salary

Wellbeing support

Bonuses

Discounts & Awards

Life Assurance Scheme

Increased Holiday

Job summary

Compass Children's Homes is seeking a highly organised administrator to support learning, development and qualification activities. You will manage learner records, coordinate training communications and arrange events, ensuring data accuracy and compliance.

You will produce management information, handle stakeholder queries and process purchase orders via Planergy, contributing to effective performance monitoring and a collaborative team environment.

Qualifications

• Previous experience in an administrative role.
• Strong organisational skills and the ability to manage multiple priorities.
• Excellent attention to detail and accuracy.
• Good Microsoft Office skills, particularly Excel, Word and Outlook.
• Strong communication and relationship-building skills.
• Ability to work independently and as part of a team.
• Experience within Learning & Development, HR, Education or Training environments is desirable, as is experience of qualification or certification administration.
• Knowledge of the AQA Unit Award Scheme would be an advantage.

Responsibilities

• Coordinating learning, development and qualification activities.
• Maintaining accurate learner, training and qualification records.
• Managing training communications, attendance records, feedback and certification activity.
• Supporting the administration of the AQA Unit Award Scheme and certification processes.
• Producing reports and management information to support compliance and performance monitoring.
• Coordinating training events, including venues, resources and learner communications.
• Managing queries through the Learning inbox and providing excellent stakeholder support.
• Raising and processing purchase orders through the Planergy system.

Skills

Administrative experience

Organisational skills

Attention to detail

MS Office (Excel, Word, Outlook)

Communication skills

Teamwork

Learning & Development knowledge

AQA Unit Award Scheme knowledge

Tools

Planergy

Job description

Compass Children's Homes is seeking a highly organised administrator to support learning, development and qualification activities. You will manage learner records, coordinate training communications and arrange events, ensuring data accuracy and compliance.

You will produce management information, handle stakeholder queries and process purchase orders via Planergy, contributing to effective performance monitoring and a collaborative team environment.