L&D Coordinator: AI-Driven Learning & Engagement

Publicis Digital Experience; Greater London; Hybrid; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Pension

Life Assurance

Private Medical cover

Reflection Days

Shared Parental Leave

Job summary

Publicis Groupe UK is seeking an experienced L&D Coordinator to join our Learning & Development team. You will own coordination and delivery of a broad portfolio of learning initiatives, collaborating across the business to ensure access to high-quality development opportunities for employees.

You’ll manage end-to-end programme logistics, use data and technology to improve efficiency, and provide expert support to learners and stakeholders.

Qualifications

• Experience coordinating learning and development programmes in a fast-paced environment.
• Strong project management and organisational skills with excellent attention to detail.
• Experience managing multiple priorities and stakeholders simultaneously.
• Confidence using Learning Management Systems (LMS) and producing meaningful reporting.
• Ability to analyse data, identify trends and make recommendations for improvement.
• Comfortable using AI-enabled tools to improve efficiency and enhance learner experience.
• Excellent communication and relationship-building skills.
• A proactive and solutions-focused approach to work.
• Passion for learning, development and helping people grow.
• Commitment to inclusive and accessible learning practices.

Responsibilities

• Coordinate and deliver a range of learning and development programmes from planning through to completion.
• Manage scheduling, enrolments, communications, resources and logistics across multiple training initiatives.
• Act as the first point of contact for learners and stakeholders, providing guidance and support.
• Ensure an exceptional learner experience by responding to queries and resolving issues efficiently.
• Use Marcel Classes and other learning systems to manage programmes, maintain records and produce reporting.
• Monitor learner engagement and programme effectiveness through data analysis and reporting.
• Identify opportunities to improve processes, systems and ways of working.
• Support learning facilitators with materials, resources and session delivery.
• Coordinate learning projects and initiatives across the wider Publicis Groupe business.
• Assist with the delivery of AI-related learning programmes and capability-building initiatives.
• Use AI-enabled tools to streamline administration, reporting, scheduling and learner communications.
• Share best practice and provide support to more junior coordinators where required.

Skills

Learning & Development coordination

Project management

Organisational skills

Stakeholder management

LMS experience

Data analysis

AI tools familiarity

Communication skills

Proactive problem solving

Inclusive learning practices

Tools

LMS (Learning Management Systems)

AI-enabled tools

Job description

Publicis Groupe UK is seeking an experienced L&D Coordinator to join our Learning & Development team. You will own coordination and delivery of a broad portfolio of learning initiatives, collaborating across the business to ensure access to high-quality development opportunities for employees.

You’ll manage end-to-end programme logistics, use data and technology to improve efficiency, and provide expert support to learners and stakeholders.