L&D Coordinator

Publicis Groupe; Greater London; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Pension

Life Assurance

Private Medical cover

Reflection Days

Shared Parental Leave

Job summary

Publicis Groupe UK is seeking a proactive L&D Coordinator to manage a broad portfolio of learning initiatives. You will coordinate end-to-end programmes, optimise logistics, and deliver high-quality learner experiences with strong data reporting.

You will use AI-enabled tools, collaborate with stakeholders, and support junior teammates while driving inclusive, accessible learning practices across the business. This role blends logistics, data, and development in a dynamic agency environment.

Qualifications

• Experience coordinating learning and development programmes in a fast-paced environment.
• Strong project management and organisational skills with attention to detail.
• Experience managing multiple priorities and stakeholders simultaneously.
• Confidence using Learning Management Systems (LMS) and producing meaningful reporting.
• Ability to analyse data, identify trends and make recommendations for improvement.
• Comfortable using AI-enabled tools to improve efficiency and enhance learner experience.
• Excellent communication and relationship-building skills.
• A proactive and solutions-focused approach to work.
• Passion for learning, development and helping people grow.
• Commitment to inclusive and accessible learning practices.

Responsibilities

• Coordinate and deliver learning and development programmes from planning through to completion.
• Manage scheduling, enrolments, communications, resources and logistics across multiple training initiatives.
• Act as the first point of contact for learners and stakeholders, providing guidance and support.
• Ensure an exceptional learner experience by responding to queries and resolving issues efficiently.
• Use Marcel Classes and other learning systems to manage programmes, maintain records and produce reporting.
• Monitor learner engagement and programme effectiveness through data analysis and reporting.
• Identify opportunities to improve processes, systems and ways of working.
• Support learning facilitators with materials, resources and session delivery.
• Coordinate learning projects and initiatives across the wider Publicis Groupe business.
• Assist with the delivery of AI-related learning programmes and capability-building initiatives.
• Use AI-enabled tools to streamline administration, reporting, scheduling and learner communications.
• Share best practice and provide support to more junior coordinators where required.

Skills

Learning coordination

Project management

LMS experience

Data analysis

AI tools

Stakeholder management

Communication

Problem solving

People development

Inclusion awareness

Tools

LMS

Marcel Classes

Job description

Company description

Publicis Groupe is a global leader in communication, operating in over 100 countries with 114000 people globally. We help the world’s leading brands drive growth by combining creativity, media, data, technology and consulting.

We are designed to help our clients thrive, with the capabilities, the experience and the understanding needed to help our clients unlock growth in a platform world. Through our Power of One approach, we bring together the right expertise from across our agencies to deliver joined up, end to end solutions.

Viva la Différence sits at the heart of our culture. We value individuality, encourage different perspectives and believe our differences make us stronger. We are committed to building an inclusive workplace where everyone can learn, grow and do the best work of their career.

Overview

L&D Coordinator Publicis Groupe UK

About the Role

We’re looking for a L&D Coordinator to join our Learning & Development team at Publicis Groupe UK.

This is an exciting opportunity for an experienced learning coordinator who enjoys managing multiple programmes, improving processes, and creating a seamless learning experience for employees. You’ll take ownership of the coordination and delivery of a broad portfolio of learning initiatives, working closely with colleagues across the business to ensure our people have access to high-quality development opportunities.

You’ll be confident managing programme logistics end-to-end, using data and technology to improve efficiency, and providing expert support to learners and stakeholders.

What You’ll Be Doing

• Coordinate and deliver a range of learning and development programmes from planning through to completion.


• Manage scheduling, enrolments, communications, resources and logistics across multiple training initiatives.


• Act as the first point of contact for learners and stakeholders, providing guidance and support.


• Ensure an exceptional learner experience by responding to queries and resolving issues efficiently.


• Use Marcel Classes and other learning systems to manage programmes, maintain records and produce reporting.


• Monitor learner engagement and programme effectiveness through data analysis and reporting.


• Identify opportunities to improve processes, systems and ways of working.


• Support learning facilitators with materials, resources and session delivery.


• Coordinate learning projects and initiatives across the wider Publicis Groupe business.


• Assist with the delivery of AI-related learning programmes and capability-building initiatives.


• Use AI-enabled tools to streamline administration, reporting, scheduling and learner communications.


• Share best practice and provide support to more junior coordinators where required.

What We’re Looking For

• Experience coordinating learning and development programmes in a fast-paced environment.


• Strong project management and organisational skills with excellent attention to detail.


• Experience managing multiple priorities and stakeholders simultaneously.


• Confidence using Learning Management Systems (LMS) and producing meaningful reporting.


• Ability to analyse data, identify trends and make recommendations for improvement.


• Comfortable using AI-enabled tools to improve efficiency and enhance learner experience.


• Excellent communication and relationship-building skills.


• A proactive and solutions-focused approach to work.


• Passion for learning, development and helping people grow.


• Commitment to inclusive and accessible learning practices.

Why Join Publicis Groupe?

As part of one of the world’s leading marketing and communications groups, you’ll have the opportunity to support the development of over 5000 talented people across our UK agencies and specialist businesses.

You’ll work alongside passionate colleagues, contribute to innovative learning initiatives, and play a key role in helping our people build the skills needed for the future.

Our Commitment to Inclusion

At Publicis Groupe, we believe that diversity, equity and inclusion drive creativity, innovation and success. We are committed to building a workplace where everyone feels valued, respected and empowered to bring their authentic selves to work.

We welcome applications from all backgrounds and encourage candidates from underrepresented groups to apply.

If you require any reasonable adjustments during the recruitment process, please let us know and we’ll be happy to support you.

#LI-JO1

Additional information

Publicis Groupe offers a wide range of benefits to support our employees. Full details are shared when you join, but highlights include core benefits such as:

• Pension


• Life Assurance


• Private Medical cover


• Reflection Days


• Shared Parental Leave

You’ll also have access to a range of additional initiatives, including: Publicis Career Page which showcases our Inclusive Benefits and our EAG’s (Employee Action Groups).

Publicis Groupe works primarily from the office or our clients' office four days per week.

At Publicis Groupe we are proud to be an equal opportunities employer. We welcome and encourage applications from people of all backgrounds, and do not discriminate on the basis of race, ethnicity, nationality, religion or belief, disability, age, citizenship, relationship status, sexual orientation, gender identity, or any other protected characteristic.

We are committed to providing a fair, accessible, and inclusive recruitment process. If you have any access needs - for example, related to disability, neurodivergence, or a health condition - please let us know. We’ll work with you to ensure the process works for you. Sharing this information will never impact your application.

Guided by our values, we listen with empathy, uplift each other, take responsibility, and embrace change - building a culture where everyone feels seen, respected, and genuinely included.