L&D Coordinator — Learning Programs & AI Tools

Publicis Groupe; Greater London; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Pension

Life Assurance

Private Medical cover

Reflection Days

Shared Parental Leave

Job summary

Publicis Groupe UK is seeking a proactive L&D Coordinator to manage a broad portfolio of learning initiatives. You will coordinate end-to-end programmes, optimise logistics, and deliver high-quality learner experiences with strong data reporting.

You will use AI-enabled tools, collaborate with stakeholders, and support junior teammates while driving inclusive, accessible learning practices across the business. This role blends logistics, data, and development in a dynamic agency environment.

Qualifications

• Experience coordinating learning and development programmes in a fast-paced environment.
• Strong project management and organisational skills with attention to detail.
• Experience managing multiple priorities and stakeholders simultaneously.
• Confidence using Learning Management Systems (LMS) and producing meaningful reporting.
• Ability to analyse data, identify trends and make recommendations for improvement.
• Comfortable using AI-enabled tools to improve efficiency and enhance learner experience.
• Excellent communication and relationship-building skills.
• A proactive and solutions-focused approach to work.
• Passion for learning, development and helping people grow.
• Commitment to inclusive and accessible learning practices.

Responsibilities

• Coordinate and deliver learning and development programmes from planning through to completion.
• Manage scheduling, enrolments, communications, resources and logistics across multiple training initiatives.
• Act as the first point of contact for learners and stakeholders, providing guidance and support.
• Ensure an exceptional learner experience by responding to queries and resolving issues efficiently.
• Use Marcel Classes and other learning systems to manage programmes, maintain records and produce reporting.
• Monitor learner engagement and programme effectiveness through data analysis and reporting.
• Identify opportunities to improve processes, systems and ways of working.
• Support learning facilitators with materials, resources and session delivery.
• Coordinate learning projects and initiatives across the wider Publicis Groupe business.
• Assist with the delivery of AI-related learning programmes and capability-building initiatives.
• Use AI-enabled tools to streamline administration, reporting, scheduling and learner communications.
• Share best practice and provide support to more junior coordinators where required.

Skills

Learning coordination

Project management

LMS experience

Data analysis

AI tools

Stakeholder management

Communication

Problem solving

People development

Inclusion awareness

Tools

LMS

Marcel Classes

Job description

Publicis Groupe UK is seeking a proactive L&D Coordinator to manage a broad portfolio of learning initiatives. You will coordinate end-to-end programmes, optimise logistics, and deliver high-quality learner experiences with strong data reporting.

You will use AI-enabled tools, collaborate with stakeholders, and support junior teammates while driving inclusive, accessible learning practices across the business. This role blends logistics, data, and development in a dynamic agency environment.