Kitchen Supervisor – Fresh Food & Team Leadership

WSH Group; Bridgwater Without; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

28 days holiday incl. BH

Birthday additional holiday

24 weeks enhanced maternity leave

Secondary career leave

Wedding/commitment day leave

Free meals on shift

Pension and life insurance

Perkbox discounts

Employee assistance programme

Cycle to work

Job summary

Welcome to BaxterStorey, where we deliver hospitality excellence across diverse locations. We seek individuals who thrive on creating exceptional guest experiences and who share a passion for high-quality food and service.

As part of our team, you will contribute to cooking, supervising staff, and ensuring top standards of quality and customer satisfaction. We support development and work-life balance through ongoing training and a collaborative culture.

Qualifications

• Previous experience within the hospitality industry
• Have a contagious passion for food and customer service
• You draw satisfaction from supervising, training, and supporting a team
• Understanding of delegation skills
• Excellent organisational abilities; high attention to detail
• Concise and effective verbal and written communication
• Ability to adapt to challenges and opportunities with a solution-oriented perspective

Responsibilities

• Cooking freshly prepared meals, preparing for the next shift, cooking fresh cakes, preparing grab & go items
• Recruit, train, and supervise catering staff, including servers, chefs, and support personnel. Set clear expectations and provide ongoing feedback to maintain a high level of performance
• Monitor food quality, presentation, and service standards to ensure they meet or exceed customer expectations. Address and resolve any issues or concerns promptly to ensure customer satisfaction
• Coordinate delivery, setup, and breakdown of catering equipment and supplies. Oversee the flow of events, including food service, beverage distribution, and guest interactions. Manage inventory and order supplies as needed to maintain adequate stock levels
• Foster positive relationships with clients and guests, addressing their needs and concerns. Handle customer inquiries, requests, and special dietary requirements with professionalism and courtesy

Skills

Hospitality experience

Passion for food & service

Team supervision

Delegation skills

Organizational skills

Attention to detail

Communication skills

Adaptability

Job description

Welcome to BaxterStorey, where we deliver hospitality excellence across diverse locations. We seek individuals who thrive on creating exceptional guest experiences and who share a passion for high-quality food and service.

As part of our team, you will contribute to cooking, supervising staff, and ensuring top standards of quality and customer satisfaction. We support development and work-life balance through ongoing training and a collaborative culture.