Kitchen Server

Nomadhotel; Greater London; Hybrid; GBP 12,000 - 17,000; Full time

Benefits offered by this job

£750 Refer a Friend Scheme

50% Employee discount in F&B outlets

Pension Scheme

Complimentary family meal

Growing team with training and growth

Job summary

NoMad London is seeking a Kitchen Server to act as the eyes and ears between the kitchen and dining room, learn the philosophy of the NoMad menu, and ensure exceptional service across all outlets.

The role emphasizes knowledge of ingredients, allergen awareness, and clear communication to the team, with opportunities for growth and progression within the hotel.

Qualifications

• Knowledge of ingredients, allergens and dish modifications.
• Commitment to uphold NoMad service standards.
• Willingness to learn about the NoMad menu philosophy.

Responsibilities

• Maintain food knowledge and assist in kitchen-floor communication.
• Support service flow with accurate dish presentation and placement.
• Set up kitchen pass and ensure stations are stocked and tidy.
• Explain dishes and traffic patterns to the team on shift.

Skills

Food knowledge

Service mindset

Communication

Professional conduct

Job description

THE NOMAD WAY

Hospitality is at the core of what we do and who
we are. It’s more than just a job; it’s a path to a career in our industry.
Many of us at NoMad have grown from within these walls and we pride ourselves
on providing these opportunities. We thrive to achieve our vision to be a
thriving hotel combining the best of New York hospitality with London charm.
Our values connect us; our behaviours guide us; and our non-negotiables drive
us.

Welcome to NoMad London

OVERVIEW OF ROLE

Kitchen Servers have a comprehensive
understanding of the technical relationship between kitchen and dining room,
food delivery etiquette and dining room traffic patterns, Kitchen Servers (KS)
are the eyes and ears of the kitchen and can relay information from the dining
room to the kitchen efficiently and clearly. They are eager to learn more about
the philosophy of The NoMad menu and cuisine in general, seasonality and the
origins of techniques and ingredients.

Kitchen
Servers are
responsible for maintaining the same level of food knowledge amongst themselves
throughout all the outlets, knowing all ingredients, preparations, allergens
and possible modifications for all dishes produced in the kitchen.

WHAT WE OFFER

• £750 Refer a Friend Scheme
• 50% Employee discount in F&B outlets
• Pension Scheme
• Complimentary family meal and quality
  coffee/hot drinks whilst on duty
• Growing team with great training and
  progression opportunity
• Straight shifts (no splits)
• Paid break and annual leave
• Good work/life balance
• Hotel discount
• Hilton discount
• Your birthday off (paid) after one year
  of service
• Great hotel discounts in all Hilton
  properties
• Private Health Care
• Guest Experience Stay
• Wagestream
• £20 Uber ride when finishing after 1am.

EXPECTATIONS

Kitchen Servers are expected to:

• Be professional at all the times
• Be a positive ambassador of The NoMad throughout
  your professional career with us.
• Always adhere to company policies and procedures,
  including but not exclusive of; H&S policies, HR policies; employee
  handbook.
• To role model The NoMad values, and bringing them
  to life through each and every interaction.

MAIN DUTIES & RESPONSIBILITIES

The main responsibilities of the Kitchen
Server are summarised below, the list is not exhaustive:

• Kitchen Servers are responsible for maintaining the same level of
  food knowledge as the Waiters, knowing all ingredients, preparations, allergens
  and possible modifications for all dishes produced in the kitchen, as well as having
  a basic knowledge of our hotel history, interiors, and kitchen purveyors.
• They must also fully understand and communicate open-handed
  service as well as correct positioning of dishes to meet our service standards.
• Kitchen Servers set up the kitchen pass for service, ensuring all
  stations are well stocked and all tools are available. They are great
  multitaskers ensuring both kitchen & floor teams are stocked with
  glassware, cutlery & crockery needed to execute service, assisting in
  polishing to a high standard and any reasonable tasks as directed by the business needs.
• Kitchen Servers must be able to explain and discuss all food
  dishes available as well as have a full understanding of traffic patterns,
  position numbers, section plans and the team on site.

Please note whilst we wish we could respond to all applicants, only
those shortlisted will be contacted.