Who we are:
We love what we do and what we do is important! We believe that everyone should leave feeling better - this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new or had fun working that day. No-one is more important than anyone else, and unless we are in it together, we can’t create that special experience for our guest.
Your mission:
Should you choose to accept it...
The Kitchen Porter is our backbone of the whole operation. You are an all-around team player from cleaning to restocking dishes while giving a helping hand where is needed. You are backing up every venue and we truly couldn’t do it without you. Our Food and Beverage areas are sure to impress! This won’t just be a restaurant, or a hotel banquet operation. It will be a culinary hub for gatherings and entertaining. Open for all meal periods and late-night snacks. Our goal is to create an ambiance where locals and visitors feel at home and we always have something up our sleeve to impress. This position is made for a hard worker that loves a clean and organized work area. Someone who is a team player and is willing to give a helping hand where is needed. Having a positive attitude day in, day out is a must.
Role Responsibilities:
What exactly you will be doing...
- Ensure that all areas follow health legislation and guidance, creating a clean and safe work environment.
- Maintain cleanliness and organisation in the kitchen, including wearing a clean uniform and keeping a tidy appearance.
- Transport dishes from venue locations to the main dishwashing station, ensuring safe and efficient movement throughout the property.
- Assist chefs by restocking kitchen equipment and maintaining cleanliness and safety.
- Adhere to kitchen manual rules and regulations, maintaining general kitchen standards.
- Keep the kitchen and surrounding area clean and organized at all times, following food safety SOPs.
- Maintain strong communication with team members to support overall operations.
- Listen and adapt to the needs of the team, fostering a collaborative work environment.
- Stock the kitchen as necessary, following company guidelines for stock requisition.
- Ensure proper use and maintenance of kitchen machinery and equipment, reporting any issues to maintain a defect‑free facility.
- Ensure that all areas follow health and food safety regulations, creating a clean and safe work environment.
- Work closely with teammates, treating everyone with respect and offering help when needed.
- Contribute to creating a positive work atmosphere and memorable guest experiences.
- Ensure that the staff canteen is always clean and organised, including regularly cleaning and sanitizing surfaces, tables, and equipment.
- Monitor and replenish cleaning supplies as needed and organize plates and kitchen utensils.
- Oversee the availability and quality of food provided in the staff canteen.
- Ensure food is properly stored, labelled, and rotated to maintain freshness.
- Coordinate with kitchen staff to ensure timely and consistent food delivery.
- Comply with health and safety standards in the staff canteen and kitchen and report any health and safety issues to management promptly.
What qualities are we looking for?
You got skills? If you are able to perform the following, then you have definitely come to the right place...
- Great team player with the ability to create excellent working relationships across the group.
- Excellent communication skills to collaborate effectively with other stations and teammates.
- Ability to listen, adapt, and communicate within the team, recognizing that communication is the heart of any organization.
- Ability to adapt to change in business levels and maintain effective performance.
- Flexibility to adapt to required rotations within the kitchen.
- Ability to think on their feet and use their initiative to solve problems and deliver solutions.
Background must-have:
- Ability to work a flexible schedule
- Current, legal and unrestricted ability to work in The United Kingdom
- Preferred: 1-2 years' experience in a full-service hospitality establishment
- Ability to clearly and pleasantly communicate in English with clients, guests, suppliers, teammates/management, in person, in writing and on the telephone
*Virgin Hotels celebrates diversity and welcomes teammates from all backgrounds. We are proud to be an inclusive and Equal Opportunity Employer*