Stylist & Style Advisor — Flexible Schedule, Luxury Retail

Tapestry, Inc.; Greater London; On-site; GBP 28,000 - 30,000; Full time

Benefits offered by this job

Inclusive, innovative environment

Internal mobility

1 paid volunteering day per year

Ambassador Programme

Regular social events

Employee discount

Incentive programme

Job summary

Kate Spade New York in London is seeking a stylish, customer-focused Stylist to help guests select products that suit their aesthetic and lifestyle, and to express personal style through complete looks that fit their wardrobe.

You will greet guests with warmth, listen to needs, offer expert styling, and guide purchase decisions while showcasing multiple ways to wear pieces and encouraging exploration of new styles.

Qualifications

• Professional selling skills with exceptional interpersonal and communication abilities.
• Prior experience in a retail environment.
• Ability to multitask, prioritize, and work collaboratively in a team setting.
• Social media awareness and willingness to learn omni/virtual selling techniques.
• English proficiency (or local language proficiency per market).

Responsibilities

• Greet guests warmly and confidently, demonstrating strong product knowledge.
• Actively listen and ask insightful follow-up questions to understand customer needs.
• Provide styling advice, suggest add-ons, and create complete looks.
• Use creativity to showcase multiple ways to wear products and encourage customers to explore new styles.
• Guide customers through purchase decisions and ensure a seamless checkout experience.
• Reinforce and celebrate customer choices, inviting them to return.
• Drive results through strong customer connections and storytelling.
• Demonstrate deep knowledge of the brand and product attributes across all categories.
• Maintain operational excellence, including stockroom organization and POS transactions.
• Give and receive feedback in an honest, constructive manner.

Skills

Selling skills

Retail experience

Multitasking

Social media

English proficiency

Job description

Kate Spade New York in London is seeking a stylish, customer-focused Stylist to help guests select products that suit their aesthetic and lifestyle, and to express personal style through complete looks that fit their wardrobe.

You will greet guests with warmth, listen to needs, offer expert styling, and guide purchase decisions while showcasing multiple ways to wear pieces and encouraging exploration of new styles.