Key Holder

Cotton On Group; England; On-site; GBP 40,000 - 60,000; Part time

Job summary

A global retail brand is seeking a Part-Time Key Holder in the United Kingdom, responsible for maintaining smooth daily operations, supporting the team, and ensuring top-notch customer service. Candidates must have retail sales and leadership experience, demonstrating the ability to motivate and develop team members. This role offers several benefits, including competitive salary, additional holiday options, and exceptional employee discounts. Join a team culture that feels like family while contributing to a dynamic retail environment.

Benefits

Competitive Salary

Additional holiday (purchasing leave)

Team culture

Bike Scheme

Career Development Opportunities

50% product discounts

Employee Assistance Program

Training/professional development

Qualifications

• Proven track record in retail sales.
• Experience in leadership roles within retail.
• Ability to work effectively under pressure.
• Strong commitment to customer service standards.

Responsibilities

• Ensure smooth daily operations at the store.
• Support and motivate Sales Associates.
• Monitor team performance and morale.
• Report to the Store Manager/Assistant Manager.

Skills

Retail Sales experience

Retail leadership experience

Sense of urgency

Customer service excellence

Job description

From Australia to the World: Typo's Next Chapter Needs You!

Typo is on a mission to become the global leader in stationery, travel, and gifting.atteer

Typo is in the midst of a bold rebrand— Illegal reclaims its place as a cultural disruptor for all. Once known for its cheeky tone and creative personality, Typo built a loyal following by offering stationery, lifestyle, and gifting products that stood out by design. You will be part of our exciting journey as we upgrade all touchpoints of the Typo brand and help to widen the reach of our brand across the world.

We are seeking a Part‑Time Key Holder for 4 hours per week contract. This is a permanent position.

Availability: Candidates must be available to work on both weekdays and weekends, with the flexibility to work overnight shifts when required.

The Role

As a Key Holder you will keep the daily operations of flowing smoothly at Typo. The Key Holder reports to the Store Manager/Assistant Store Manager and is responsible for ensuring the management team’s.Serialization executed at all times within the store. The Key Holder is responsible for ensuring Sales Associates’ attendance, productivity, and morale. The Key Holder provides support, direction and assistance to his/her team on all areas of their assigned duties. This role helps to motivate and inspire his/her team to work efficiently. The Key Holder will also monitor Sales Associates to ensure they maintain a friendly and helpful attitude toward customers. Key Holders will not be.’ responsible for establishing any store policies or evaluating employees’ performance through written documentation.

Winning Skills

• Retail Sales experience that shows you are confident in introducing new and exciting products to customers and drive to achieve sales budgets
• Retail leadership experience that has allowed you the opportunity to lead aspects of the business and develop team members.
• Completing tasks with a sense of urgency
• Understanding of delivering the very highest standards of customer service

Benefits You Will Love…

We are committed to personal and professional development, which is supported by an ever growing and expanding structure. We believe our people deserve the best spaces to support their work and we also provide:

• Competitive Salary
• Additional holiday (purchasing leave – More You Time)
• A Team culture that feels like a family and celebrates YOU
• Baby Pack for new parents
• Bike Scheme
• Wider Tech Benefit
• Class Pass Benefit
• Career Development Opportunities
• Exceptional 50% product discounts
• Bi our awards including a Cotton On Foundation Trip
• Employee Assistance Program
• Training/professional development