Key Account Order Specialist

Smurfit Westrock; Bourne; On-site; GBP 24,000 - 32,000; Full time

Job summary

Smurfit Westrock in Bourne is seeking a detail‑oriented Order Processor to handle daily order requirements for a key customer base. You will ensure orders are accurate, priced correctly, and moved into production by following SOPs and coordinating item setups.

The role demands strong administrative skills, advanced Excel abilities, and excellent communication. A UK driving licence is an asset in this fast-paced environment.

Qualifications

• GCSE English and Maths grade C or above.
• Experience in Customer Services or order processing is beneficial.
• Attention to detail and accuracy essential.

Responsibilities

• Manage day-to-day order requirements for a range of customers.
• Establish and maintain customer agreements and follow instructions.
• Follow Standard Operating Procedures for order processing.
• Perform daily order accuracy checks.
• Coordinate requests for new item/profile setup.
• Process orders and verify customer prices.

Skills

Administrative skills

MS Office (Word, Excel, PowerPoint)

Communication skills

Negotiation

Numerical/Verbal reasoning

UK driving licence

Education

GCSE English & Maths (C or above)

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Smurfit Westrock in Bourne is seeking a detail‑oriented Order Processor to handle daily order requirements for a key customer base. You will ensure orders are accurate, priced correctly, and moved into production by following SOPs and coordinating item setups.

The role demands strong administrative skills, advanced Excel abilities, and excellent communication. A UK driving licence is an asset in this fast-paced environment.