Key Account Manager (Water Industry)

Omega Resource Group; Cam; Remote; GBP 60,000 - 85,000; Full time

Benefits offered by this job

Annual bonus

Company car

Private healthcare

Pension scheme

Life assurance

Remote working

Training & development

Career progression

Holiday allowance

Major projects

Job summary

Omega Resource Group is seeking an experienced Key Account Manager to drive strategic partnerships within the UK water sector. The role focuses on managing water industry frameworks, nurturing major customer relationships, and expanding service offerings across South of England.

You will develop account plans, coordinate with sales, engineering and delivery teams, and lead bids to secure future framework positions. A strong electrical engineering background and driving licence are required.

Qualifications

• Proven experience managing key accounts and frameworks with strong commercial acumen.
• Strong understanding of electrical systems, automation, controls or industrial infra.
• Full UK Driving Licence is required.

Responsibilities

• Take ownership of water industry framework agreements and act as primary contact for customers.
• Develop and implement strategic account plans to maximise framework utilisation and revenue.
• Build relationships with senior stakeholders across water utilities, engineering consultancies and contractors.
• Identify AMP programme projects and capital investment opportunities for future work.
• Collaborate with sales, engineering and service teams to deliver tailored solutions.
• Lead customer meetings, framework reviews and business development activities.

Skills

Key account management

Stakeholder management

Negotiation

Business development

Education

HNC/HND/Degree in Electrical Engineering or related

Job description

Key Account Manager (Water Industry)

Remote (South of England)

Salary: Experience Dependent + Car/Car Allowance + Bonus

An excellent opportunity for an experienced Key Account Manager to join a growing business operating within the UK water sector. This role is ideally suited to someone with a strong electrical engineering background who has experience managing customer relationships, framework agreements, and business growth opportunities within the water utilities market.

Working remotely across the South of England, you'll be responsible for developing strategic partnerships with major water providers, identifying new opportunities, and ensuring customers receive industry-leading technical and commercial support. Previous experience working directly with water utility companies or managing water industry frameworks is highly desirable.

Responsibilities

• Take ownership of key water industry framework agreements, acting as the primary point of contact for customers and ensuring strong, long-term partnerships are maintained.
• Develop and implement strategic account plans to maximise framework utilisation, increase revenue, and identify opportunities for sustainable business growth.
• Build relationships with senior stakeholders across water utility companies, engineering consultancies, contractors, and internal delivery teams.
• Identify upcoming AMP programme projects, capital investment plans, and infrastructure opportunities, positioning the business to secure future work.
• Work closely with sales, engineering, project management, and service teams to develop tailored technical and commercial solutions that meet customer requirements.
• Lead customer meetings, framework reviews, presentations, and business development activities, ensuring a high level of customer satisfaction.
• Monitor framework performance, sales pipeline activity, and project progress, providing regular updates and forecasts to senior management.
• Support bid and tender activities, including reviewing specifications, contributing to commercial proposals, and helping secure new framework positions.
• Influence project opportunities from early engagement through to contract award and successful delivery.
• Maintain a strong understanding of market trends, regulatory developments, and investment programmes across the UK water sector.
• Collaborate with operational and project delivery teams to ensure commitments made during the sales process are successfully fulfilled.
• Represent the business at industry events, networking functions, customer workshops, and water sector forums.
• Drive continuous improvement initiatives within existing frameworks, identifying opportunities to expand service offerings and deliver additional value to customers.
• Ensure all customer interactions and commercial activities are carried out in line with contractual requirements, industry standards, and business objectives.

Experience / Qualifications

• HNC, HND, Degree or equivalent qualification in Electrical Engineering or a related discipline.
• Proven experience managing key accounts, frameworks, or customer relationships within the water utilities sector.
• Strong understanding of electrical systems, automation, controls, or industrial infrastructure projects.
• Experience working directly with UK water providers, contractors, or engineering consultancies.
• Demonstrable business development and commercial experience with a track record of growing customer accounts.
• Excellent stakeholder management, communication, and negotiation skills.
• Ability to identify and convert strategic opportunities into long-term business growth.
• Experience working with multidisciplinary engineering and project delivery teams.
• Full UK Driving Licence.
• Knowledge of AMP programmes and water industry procurement processes would be highly advantageous.

Benefits

• Competitive salary dependent on experience.
• Annual performance bonus.
• Company car or car allowance.
• Private healthcare.
• Enhanced pension scheme.
• Life assurance.
• Flexible and remote working arrangements.
• Ongoing training and professional development.
• Career progression opportunities within a growing business.
• Generous holiday allowance plus bank holidays.
• Opportunity to work on major UK water infrastructure and investment programmes.

Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.

Omega is acting as an Employment Agency in relation to this vacancy. Omega does not charge candidates any recruitment or job-seeking fees at any stage of the hiring process