Key Account Manager

Utility People Ltd; United Kingdom; Hybrid; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Car allowance

Profit share

38 days holiday

Family healthcare

Job summary

A leading provider of smart metering solutions is seeking a UK-based Key Account Manager to manage high-value contracts and client relationships. The role requires experience in account management and knowledge of water metering and IoT technologies. The ideal candidate should have a proven track record in business development, strong communication skills, and a willingness to travel across the UK. Competitive salary and benefits are offered.

Qualifications

• 4 years’ experience in account management or project management.
• Track record managing multi-stakeholder projects for Key Accounts.
• Understanding of water metering, thermal energy, and IoT technologies.
• Experience with AMR/AMI metering products and IoT ecosystems.
• Full, clean UK driving licence.

Responsibilities

• Manage high-value contracts in water smart metering and DaaS.
• Build and maintain relationships with utility providers and partners.
• Oversee DaaS solution implementation and drive client efficiency.
• Collaborate with teams to meet client needs and deadlines.
• Act as the primary contact for technical issues.
• Lead projects from initiation to completion.
• Monitor SLAs and contract performance.
• Drive growth through renewals and upselling.
• Travel within the UK and Europe to engage clients.

Skills

Account Management

Project Management

Business Development

Relationship Building

Cross-functional Collaboration

Communication Skills

Job description

Our client, a leading provider of smart metering solutions for water utilities, is expanding its presence in the UK. With expertise in water data management, smart cities, and IoT technologies, they are looking for a UK-based Key Account Manager to develop and manage their client accounts within the smart metering, thermal energy, and DaaS industries. This position involves handling complex stakeholder relationships and managing high-value contracts that encompass technical solutions, data services, and customer support. The ideal candidate will bring a strong background in Account/Project Management or Business Development within the smart metering and DaaS sectors, excellent relationship-building skills, a proven track record of delivering growth-driving services as well as a flexible and adaptable work approach to meet changing client needs and market dynamics - apply today!!

Key Responsibilities

• Manage high-value contracts in water smart metering, thermal energy, and DaaS, ensuring seamless delivery and long-term success.
• Build and maintain strong relationships with utility providers, partners, and internal teams.
• Oversee DaaS solution implementation, integrating data services to boost client efficiency.
• Collaborate with cross-functional teams to meet client needs and project deadlines.
• Act as the primary contact for technical issues related to metering and data services.
• Lead projects from initiation to completion, ensuring timely delivery and proactive issue resolution.
• Monitor SLAs and contract performance, identifying opportunities for optimisation and renewal.
• Drive growth through renewals, upselling, and expanding account coverage.
• Travel within the UK and occasionally Europe to engage clients and support project success.

Skills and experience required

• 4 years’ experience in account management, project management, or business development, ideally in water utilities, energy, or data services.
• Track record of managing multi-stakeholder projects for Key Accounts involving technical solutions and DaaS offerings.
• Solid understanding of water metering, thermal energy, IoT technologies, and related software solutions.
• Experience with AMR/AMI metering products, IoT ecosystems (e.g., LoRaWAN, NB-IoT), and network operators (preferred).
• Strong communication skills with the ability to advise clients on complex solutions.
• Willingness to travel across the UK and occasionally Europe.
• Full, clean UK driving licence required.

Location: Home based with client visits

Salary: Competitive DOE + car allowance + Comm + Profit Share + 38 days hols + family healthcare