Client Account Manager / BDM (Water)

Blue Arrow; Old Warren; Hybrid; GBP 35.000 - 52.000; Vollzeit

Zusammenfassung

Blue Arrow in the UK South is seeking a proactive Client Account Manager / BDM (Water) to own a portfolio of strategic accounts. This full‑time role combines fieldwork with home-based work and requires nationwide travel to strengthen partnerships with large utilities.

You will develop tailored account plans, drive growth, lead reviews, support renewals and negotiations, and ensure accurate forecasting and invoicing.

Qualifikationen

• Experience in account management or client-facing commercial roles in B2B services.
• Experience in Environmental Consultancy/Services/Engineering.
• Strong relationship-building and communication skills.
• Solid commercial understanding, including pricing and contract fundamentals.

Aufgaben

• Manage a portfolio of key accounts to meet revenue and growth targets.
• Develop sector-aligned account plans and identify opportunities.
• Build relationships with customer stakeholders across functions.
• Lead regular customer reviews and coordinate actions.
• Support renewals, variations, and commercial negotiations.
• Ensure accurate forecasting and pipeline management.
• Coordinate with operations to ensure service quality and invoicing.

Kenntnisse

Account management

Client-facing

Relationship building

Communication

Jobbeschreibung

Role: Client Account Manager / BDM (Water)

Location: UK South

Duration: Permanent

Job Description

Full‑time Field & Home‑based Nationwide Travel Required

Our client is expanding and looking for a proactive Client Account Manager to take ownership of a portfolio of key strategic accounts. If you're commercially minded, customer‑focused and thrive on building long‑term relationships, this role offers the chance to directly influence sector growth and shape the future of our client partnerships.

Important - The successful candidate will likley have sold one of the following to large utilities (water) companies within the UK; Chemicals, Engineering Consultancy, Technical Products or Environmental Consultancy

About the role

You’ll be responsible for driving growth within a defined set of key accounts-developing tailored account plans, identifying new opportunities, and ensuring every client receives exceptional service. Working closely with Sector Managers, Regional Account Managers and Operational Teams, you’ll bring together commercial insight and operational delivery to strengthen relationships and expand our footprint across each account.

This is a hands‑on, strategic role where you’ll act as the primary day‑to‑day commercial contact, lead customer review meetings, support renewals and negotiations, and ensure accurate forecasting and pipeline management.

What you'll be doing

• Managing a portfolio of key accounts to achieve revenue, margin and growth targets
• Developing account plans aligned to sector strategy and identifying opportunities and risks
• Building strong relationships with customer stakeholders across multiple functions
• Acting as the main commercial contact for allocated clients
• Leading regular customer review meetings and ensuring agreed actions are delivered
• Working with operational teams to ensure service quality and contract compliance
• Supporting renewals, variations and commercial negotiations
• Ensuring pricing accuracy, commercial compliance and correct invoicing
• Managing aged debt and resolving billing queries
• Feeding account insights into sector development plans
• Contributing to tender responses and proposals
• Work & contract winning

Qualifications / Experience

• Experience in account management or client‑facing commercial roles in B2B services
• Experience in Environmental Consultancy/Services/Engineering
• Strong relationship‑building and communication skills
• Ability to identify opportunities and translate customer needs into solutions
• Solid commercial understanding, including pricing and contract fundamentals
• Excellent planning and organisational skills

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people