Key Account Manager (Pharmaco)

PHOENIX Medical Supplies Ltd.; PRESTON BROOK; Remote; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Company car

Bonus scheme

25 days annual leave plus bank holiday

Medicash health cash plan

iTrent Financial Wellbeing

High street discounts

Employee Assistance Programme

Contributory Pension Scheme

Fully funded accredited training

Job summary

PHOENIX Medical Supplies Ltd. is seeking a seasoned Key Account Manager to lead strategic partnerships within the Pharma Services channel.

You will manage and grow key manufacturer accounts, delivering revenue targets and profitable growth through collaborative, cross-functional work. Based field-based with weekly visits to our Runcorn Head Office, the role offers a competitive salary, a company car, a bonus scheme and an extensive benefits package.

Qualifications

• Proven experience in client management and strategic accounts.
• Experience delivering business plans and tenders.
• Strong understanding of pharmaceutical sector or regulated B2B supply chains.
• Ability to lead cross-functional teams including senior management and board level.
• Graduate-level education with ABPI or PM certification desirable.

Responsibilities

• Act as the central interface between PHOENIX and key manufacturer clients, managing and developing strategic accounts.
• Deliver revenue, EBIT, and cost targets for the Pharma Services channel while growing market share profitably.
• Support, develop, and retain manufacturer clients, ensuring their needs are met and long‑term relationships are built.
• Lead the implementation and delivery of client promotional programmes, tender responses, and commercial proposals.
• Represent PHOENIX at industry and representative meetings to promote our proposition.
• Work cross‑functionally with internal teams to implement solutions that retain existing business and capture new opportunities.
• Desirable, but not essential - Experience dealing with Branded Pharmaceutical manufacturers

Skills

Client management

Commercial acumen

Influencing skills

Cross-functional leadership

Stakeholder management

Education

ABPI qualification

Project management certification

Job description

Ref 47715 County National Branch name Field Based Salary Competitive salary and excellent benefit package Closing date 30/10/2026 Contract type Employee - Permanent Description

Job Title: Key Account Manager
Location: Field Based with weekly visits to Runcorn Head Office
Salary: Competitive (based on experience)
Working Pattern: Monday to Friday 09.00 - 17.15

About Us:

PHOENIX Medical Supplies is a leading provider of healthcare solutions, working in partnership with pharmaceutical, medical device, and healthcare manufacturers to deliver services that improve patient care across the UK. Our Pharma Services team plays a key role in delivering innovative commercial solutions and building long‑term partnerships, ensuring sustainable growth and value for both our clients and our business.

Key Responsibilities:

• Act as the central interface between PHOENIX and key manufacturer clients, managing and developing strategic accounts.
• Deliver revenue, EBIT, and cost targets for the Pharma Services channel while growing market share profitably.
• Support, develop, and retain manufacturer clients, ensuring their needs are met and long‑term relationships are built.
• Lead the implementation and delivery of client promotional programmes, tender responses, and commercial proposals.
• Represent PHOENIX at industry and representative meetings to promote our proposition.
• Work cross‑functionally with internal teams to implement solutions that retain existing business and capture new opportunities.
• Desirable, but not essential - Experience dealing with Branded Pharmaceutical manufacturers

What We’re Looking For:

• Proven experience in client management, with strong commercial acumen and influencing skills.
• Experience managing partnership plans and developing propositions with key stakeholders.
• Strong understanding of the pharmaceutical sector or other regulated B2B supply chains.
• Experience delivering business plans, commercial tenders, and partnership programmes.
• Ability to lead and motivate cross‑functional teams, including at senior management and board level.
• Graduate‑level education (ABPI qualification and/or project management certification desirable).

What We Offer:

• Company car
• Bonus scheme
• 25 days (pro rata) annual leave plus bank holidays, increasing with length of service
• Medicash – a health cash plan to support everyday healthcare costs (e.g. eyecare, prescriptions)
• iTrent Financial Wellbeing – an app to help manage and access your pay flexibly
• High street discounts and offers
• Employee Assistance Programme (EAP)
• Contributory Pension Scheme
• Fully funded accredited training programmes through the Apprenticeship Scheme

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