Account Manager

Rowlands Pharmacy; Gloucester; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Bonus scheme

Company car

25 days paid annual leave plus bank

Medicash

iTrent Financial Wellbeing

Access to High Street discounts

Employee Assistance Programme

Contributory Pension Scheme

Job summary

Numark is seeking a driven Key Account Manager to grow memberships across regional pharmacy groups. You will identify opportunities, develop tailored proposals, and build durable partnerships with six-store networks, leveraging your deep understanding of the pharmacy sector.

You’ll collaborate with cross-functional teams, drive revenue growth, and shape commercial strategy while maintaining excellent client servicing and strong presentation skills.

Qualifications

• Educated to degree level (desirable).
• Full driving licence is required.
• Knowledge of pharmacy service provision and its impact on the Pharmacy P&L.
• Experience in pharmaceutical wholesale sales is desirable.

Responsibilities

• Work with the Key Account Sales Team to grow Numark memberships.
• Build strong relationships with Regional Multiple Pharmacy groups (6+ stores).
• Promote Numark propositions and drive sales across accounts.
• Prepare business proposals and member presentations with commercial insight.
• Collaborate with internal teams to identify opportunities and revenue streams.
• Set and report monthly, quarterly, and annual targets; monitor performance.

Skills

Strong commercial acumen

Analytical ability

Negotiation

Persuasion skills

Communication skills

Presentation skills

Time management

Organisational skills

Education

Degree-level education (desirable)

Tools

Outlook

Excel

PowerPoint

Word

Job description

Are you passionate about driving growth and building strong commercial partnerships? We're looking for a dynamic Key Account Manager to join our team, focused on expanding sales and Numark membership across a portfolio of Regional Multiple Pharmacy groups.

In this pivotal role, you'll leverage your deep understanding of the pharmacy sector to identify new business opportunities, deliver tailored solutions, and build long-term strategic partnerships. Working closely with cross-functional teams and as part of the Numark Sales Key Account Team, you'll play a key role in shaping our commercial strategy, supporting customer success, and contributing to the continued growth of Numark and our wider network.

• Work as part of the Key Account Sales Team, supporting colleagues and sharing best practice to deliver consistent, high-quality customer outcomes.
• Demonstrate a strong understanding of the pharmacy industry and the challenges faced by Key Account customers operating six or more stores.
• Experience in pharmaceutical wholesale sales is desirable and would provide a strong foundation for success in the role.
• Drive business growth by maximising Numark's commercial and service offerings across both new and existing accounts.
• Work collaboratively with internal category teams to promote propositions, identify opportunities, and increase sales.
• Prepare compelling business proposals and member presentations, using strong commercial awareness and analytical insights.
• Excellent organisational and presentation skills, with strong attention to detail and the ability to manage competing priorities effectively.
• Understand category profitability and manage the profit mix effectively when developing business proposals.
• Build strong relationships with all members, acting as trusted advisers and striving to deliver a best-in-class account management experience across the industry.
• Promote the full Numark proposition to selected customers, focusing on the areas most relevant to their individual business needs.
• Conduct regular business reviews to identify opportunities for growth and increase engagement with Phoenix and Numark.
• Maintain awareness of market trends and industry developments through attendance at key events and conferences.
• Set, monitor, and report against monthly, quarterly, and annual Key Account Manager targets
• Ensure customer feedback, concerns, and innovative ideas are communicated internally and that appropriate actions are taken.
• Liaise effectively with internal departments across Numark and Phoenix to ensure timely follow-up on opportunities, enquiries, and customer requests.
• Support the development of sales strategy by sharing customer insights, identifying growth opportunities, and highlighting potential new revenue streams.

• Strong commercial acumen
• Analytical ability
• Negotiation and persuasion skills
• Good communication and presentation skills
• Advanced computer skills including outlook, excel, power-point and word.
• Well organised with good time management skills
• Comprehensive knowledge and understanding of pharmaceutical retail and
• wholesale industry
• Full driving licence
• Educated to degree level (desirable)
• Coaching skills (desirable)
• Knowledge of Pharmacy service provision and its impact on the Pharmacy P&L (desirable)

• Competitive salary
• Bonus scheme
• Company car
• 25 days (pro rata) paid annual leave plus bank holidays, rising with length of service
• Medicash - a health cash program to assist with day-to-day healthcare costs, such as eyecare or prescriptions
• iTrent Financial Wellbeing - a financial wellbeing application which allows for flexible control of your finances
• Access to High Street discounts
• Employee Assistance Programme
• Contributory Pension Scheme