Key Account Manager

Mediq UK; West Midlands; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

4x Life Assurance

Sick Pay

Cycle to work scheme

Employee Assistance Programme

Job summary

Mediq UK is seeking a proactive Key Account Manager to cover the Midlands, managing the product portfolio and developing strong relationships with hospitals, care homes, and NHS stakeholders.

You will identify growth opportunities, deliver value-based solutions, and support customers in achieving clinical and operational objectives, while collaborating across the organisation to drive sustainable growth. A car allowance is included.

Qualifications

• Strong account management and business development experience, ideally in healthcare or medical consumables.
• Experience working with NHS customers, procurement processes, and clinical stakeholders.
• Ability to translate product value to customer needs and develop compelling proposals.

Responsibilities

• Develop relationships with key decision makers to maximise opportunities and protect current gains.
• Be seen as a partner with KOLs and procurement, understanding local challenges.
• Align Mediq portfolio to regional needs and promote products through targeted events.

Skills

Account management

Business development

Healthcare sector experience

NHS knowledge

Relationship building

Proposal writing

Tools

CRM software

Microsoft Office

Job description

Key Account Manager - Field Based - Covering Midlands

Mediq UK are a supplier of healthcare consumables, healthcare equipment, cleaning, and hygiene products, as well as healthcare devices to hospitals, care homes, and other facilities serving the healthcare sector in the UK.

Mediq are an International healthcare company with leading market positions in 13 countries. Our global head office is located just outside Utrecht, the Netherlands. We have more than 2,500 employees and we are committed to improve healthcare outcomes and the affordability of care.

We are recruiting for a Key Account Manager to cover the Midlands territory, including the East and West Midlands, to manage Mediq's product portfolio and develop strong relationships with both existing and prospective customers. This role will focus on identifying growth opportunities, delivering value-based solutions, and supporting customers in achieving their clinical and operational objectives.

We are looking for an ambitious and customer-focused individual who understands healthcare environments, can build lasting partnerships, and works collaboratively across the organisation to drive sustainable growth

Salary £40,000 - £60,000 + Car allowance

Responsibilities:

• Develop relationships with all the key decision makers in order to maximise opportunities and protect current business gains
• To be seen as a partner with KOLs and procurement understanding the local challenges
• To have expert Knowledge of the designated geographic area and be able to align products and services from Mediq’s portfolio to these needs
• Support product promotion through targeted educational events and ensure that these interventions give a return on investment measured through deepened relationships and increased opportunities
• Build relationships with key customers utilising all available platforms to maintain contacts and identify customer needs
• Be able to juggle multiple product requirements through developing strategic approach to customer interactions
• Act as a role model for Mediq across the designated area
• Build product specific account plans that are communicated across the organisation
• Build market share and market share growth opportunities through promotion of the organisation deploying the appropriate tools as part of the value proposition
• Engage across the organisation in a collaborative manner building a strong internal customer base
• Challenge the normal and look at new communication tools, proposals to increase effectiveness
• Add value through dissemination of the Mediq value proposition as appropriate
• Ensure major opportunities/actions from account plans are reviewed and challenged regularly
• Ensuring business & opportunity management plans are kept up to date
• In-depth knowledge of company products and value proposition.
• Understand the NHS priorities in the local area and adapt messaging to take these in to account
• Keep up to date with changes in NHS policies and strategy

What are we looking for?

We are looking for someone with strong account management and business development experience, ideally gained within healthcare, medical devices, or medical consumables. Whilst healthcare experience is desirable, we also welcome applications from candidates who can demonstrate transferable success in a consultative sales environment.

It would be great if you have:

• Proven experience in account management and sales within the healthcare, medical device, or medical consumables sector.
• Experience working with NHS customers, procurement processes, and clinical stakeholders.
• Experience within vascular access, infusion therapy, IV consumables, or related clinical product areas would be highly advantageous.
• Ability to use Microsoft Office and relevant CRM systems effectively.
• Ability to translate complex product information into compelling customer-specific proposals.
• Understanding of NHS structures, priorities, and market dynamics.
• Strong awareness of customer needs and the ability to manage multiple priorities.
• Confidence engaging with senior stakeholders internally and externally.
• Demonstrable understanding of how changes within the NHS impact healthcare product and service provision.
• Excellent influencing, negotiation, and relationship-building skills.
• A proactive, enthusiastic, and self-motivated approach.
• Strong organisational skills with excellent attention to detail.
• Resilience, adaptability, and the ability to perform effectively in a fast-paced environment
• 4x Life Assurance
• Sick Pay
• Cycle to work scheme
• Employee Assistance Programme

Please note that this job description is not exhaustive and additional duties may be assigned as needed.