Key Account Manager - Group/Chain Restaurants | TheFork

TripAdvisor LLC; London; Remote; GBP 35,000 - 60,000; Full time

Job summary

Join a dynamic team at an innovative restaurant booking platform where you can make a real impact! As a Key Account Manager, you will be at the forefront of connecting restaurants with diners, driving business development, and enhancing restaurant performance. This role offers the flexibility of remote work within the UK, competitive salary, and numerous perks including health insurance and lifestyle benefits. You will thrive in a multicultural environment, collaborating with diverse teams to achieve targets and exceed expectations. If you're passionate about the restaurant industry and eager to grow, this opportunity is perfect for you.

Benefits

Health Insurance (72% covered)

Life Insurance

Flexible Working Environment

Continuous Learning Programs

Team Building Events

Lifestyle Benefits

Free access to Calm app

Complementary Time Off

Diverse International Teams

Amazing Office Amenities

Qualifications

• Self-starter with strong commercial mindset and influencing skills.
• High-performing professional with business development experience.

Responsibilities

• Source leads and book meetings with groups for TheFork.
• Collaborate with sales and marketing teams to optimize outreach.

Skills

Business Development

Sales Skills

Customer Orientation

Influencing Skills

Organizational Skills

Education

Experience in B2B Sales

Experience in Hospitality

Job description

Key Account Manager - Group/Chain Restaurants | TheFork

London

Join our Movement and Champion Restaurant Culture!

At TheFork we believe that the best things in life happen around the table, and we are on a mission to connect the world’s favorite restaurants and the broadest community of loyal diners.

Finding the best dining experience for our Diners community or boosting restaurant performance for our Restaurateurs Partners has never been easier thanks to our signature products:

TheFork App: our free restaurant discovery & booking app that helps you find your next table with ease.

TheFork Manager: our innovative software tool that digitizes restaurant operations, empowering our Restaurateurs to manage bookings efficiently and boost their revenue.

At TheFork, we also believe that people truly make the difference. None of this would be possible without our vibrant Forkies community. Our strong core values—Better Together, Ownership, Respect, and Growth—are the guiding principles of everything we do, shaping our behaviors: “Come as you are,” “Dig in,” and “Make it Memorable”.

TheFork leads the restaurant booking market in Europe and operates in 11 countries. Our offices boast a fully international team working together in a flexible, multicultural, and constructive environment that provides everyone with space to grow, both professionally and personally.

Responsibilities

• One of two dedicated sales people, enlisting groups with more than 4 sites to TheFork.
• Responsible for sourcing leads (of new groups/ new brands within existing groups), finding relevant contacts at HQ, their details and making first approaches.
• Book meetings, present and pitch the value TheFork can bring to these Groups.
• Work with Sales Operations and our dedicated Groups Account Manager to ensure the groups onboarding is as seamless as possible and will work with the Groups Account Manager to identify groups already within our portfolio where we could enlist additional sites.
• Liaise directly with the management team to strategize the best approach for TheFork with Groups.
• Work directly with the B2B and B2C marketing team to optimize outreach to this segment of the market.

Who are you?

• You should be able to work interacting with different departments, such as the sales team or city planning, to accomplish your job effectively.
• A self-starter, results-oriented person who loves to reach and exceed targets.
• A customer-oriented person with a strong commercial mindset and influencing skills, capable of convincing and engaging people.
• A high-performing professional with demonstrated business development experience, preferably in B2B and in restaurants/hospitality environments.
• A dynamic person, used to work independently in fast-paced environments and with great organizational skills.
• A curious and willing to learn enthusiast, who wants to grow and improve with us.

What we offer you

• An awesome team (not everybody likes our jokes, but we try our best).
• A Permanent contract (that can be useful in life).
• Flexible working environment (Full remote from any location within the UK).
• Competitive fixed salary, bonus and equity (yes, equity!).
• International teams - More than 30 nationalities and 16 offices worldwide.
• Highly inclusive working environment.
• Complementary time off to spend with your loved ones in your most important moments in life.
• Lifestyle benefits that can be used to reimburse physical, leisure activities, family support, travel etc.
• Continuous learning and development programs.
• Free access to the Calm app.
• Health insurance 72% covered by the company.
• Life Insurance and Disability at no cost to the employee.
• Amazing offices with dining, coffee point on each floor, and leisure area.
• Team building events (we love karaoke. A lot. A lot).

If you are the right person and you are thrilled to join TheFork don’t miss this chance and apply.. we are waiting for you!

We believe that we are better together, and we welcome you for who you are. We endeavor to ensure that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under applicable law - has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.

TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application, interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to [e-mail]. Our HR team will review the request and respond accordingly.