Account Manager

Solaris Health; Greater London; Remote; GBP 40,000 - 60,000; Full time

Job summary

Solaris Health is seeking an experienced Account Manager to serve as the primary liaison for clients, ensuring projects are delivered timely and exceed expectations. This remote position requires strong project management skills, client relationship building, and a commitment to excellence in a dynamic healthcare environment.

Benefits

25 days’ holiday, increasing to 29 after 2 years

Company pension scheme

Electric Car Purchase Scheme

Outstanding training and progression opportunities

Medical cash plan, including contributions to dental, optical and physio

Discount scheme on cinema tickets across the UK

MISSION Share Incentive Plan

Qualifications

• Proven experience as an Account Manager, preferably in a healthcare agency environment.
• Strong presentation and influencing skills.
• Excellent communication and organizational abilities.

Responsibilities

• Acting as the main point of contact for clients and managing their expectations.
• Leading projects and ensuring timely delivery within budget.
• Proofreading and managing client budgets effectively.

Skills

Project Management

Client Relationship Management

Attention to Detail

Presentation Skills

Organizational Skills

Communication Skills

Education

Bachelor’s Degree in Marketing or Related Field

Job description

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Recruitment Business Partner | Born in Yorkshire | Fitness and Food Fanatic

Solaris Health- vivacity

Account Manager

Remote- UK

About the Company…

vivacity is a division of Solaris Health and brings a vibrancy to health communications. We deliver insightful strategies and standout campaigns full of richness, colour and life, all driven by the team’s passion and energy. At vivacity we see the potential of ideas, brands, clients, and most of all our people. So, to help you achieve yours, we have put together a clear definition of what your job involves.

Solaris Health is a strategically focused medical communications agency operating globally in areas of unmet medical need.

About the Role…

We are currently seeking an experienced Account Manager to act as the main point of contact for our clients, ensuring that campaigns are delivered on time, within budget, and to a standard that exceeds expectations.

As an Account Manager, you will be skilled at building relationships and have strong project management abilities to ensure smooth project execution. You will collaborate closely with our wider team to manage multifaceted projects effectively.

This role is fully remote, offering flexibility to work from anywhere. However, occasional travel to our London office will be required for client meetings and other business needs.

Key Responsibilities:

• Leading small to medium-sized briefs and serving as the primary point of contact for clients, fostering positive and productive relationships.
• Developing and refining your ability to assess and critique work, ensuring client needs are understood and communicated effectively to relevant teams.
• Managing projects with high levels of organisation to ensure they are delivered on time, within budget, and exceed client expectations.
• Proofreading work with exceptional attention to detail.
• Potential involvement in pharmacovigilance monitoring, recording, and reporting for a range of clients.
• Having a solid understanding of the pharmaceutical and healthcare marketing industry, with a passion for diverse marketing disciplines reflected in your work.
• Managing client budgets, providing regular updates, following up on POs, and controlling external costs.
• Adhering to deadlines and proactively flagging any potential issues.
• Completing daily timesheets via EASL.

About the Person…

• Proven experience as an Account Manager, preferably within a healthcare agency environment
• Strong presentation and influencing skills, with the confidence to engage clients and stakeholders effectively
• A well-rounded understanding of creative evaluation—both logically and emotionally—as well as experience in developing and executing creative campaigns, including the ability to persuasively present and support creative work
• A solid understanding of digital platforms and multi-channel communication
• A collaborative mindset, able to work effectively within a team while also demonstrating independence when required
• A relevant bachelor’s degree (such as in Biosciences, Marketing, Communications, or Advertising) or equivalent qualification—highly desirable
• Excellent communication and organisational abilities
• The flexibility and initiative to manage tasks independently as well as part of a team
• Strong time-management skills, with the ability to prioritise and handle multiple responsibilities
• A genuine interest in continuous learning and personal development

And in return…

• 25 days’ holiday, increasing to 29 after 2 years’ service (not including Bank Holidays)
• Company pension scheme
• Electric Car Purchase Scheme, via Salary Sacrifice
• Outstanding training and progression, including access to LinkedIn Learning and The Mission Group Learning Management System
• Medical cash plan, including contributions to dental, optical and physio etc
• Discount scheme on cinema tickets across the UK
• MISSION Share Incentive Plan

We are proud to be a Disability Confident Committed (Level 1) Employer. As a Disability Confident Committed Employer we have committed to; ensure our recruitment process is inclusive and accessible, communicating and promoting vacancies, offering an interview to those with disabilities who meet the minimum criteria for the job and anticipating and providing reasonable adjustments as required.

We are also a part of…

The MISSION Group Plc. is The Brand Performance Group.

Delivering measurable, results-driven campaigns as the preferred creative partner for real business growth. We offer top-tier agencies, strategic specialisms and global reach delivering outstanding performance for brands. We call it Work That Counts

Over 1,100 people across 25 locations and 3 continents.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Advertising and Marketing

• Industries

  Advertising Services and Marketing Services

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