Account Manager

TechSkills; London; Remote; GBP 38,000 - 45,000; Full time

Job summary

A not-for-profit organization is seeking a dynamic Account Manager to enhance relationships with accredited education and training providers across the UK. The successful candidate will work remotely, focusing on client satisfaction and new business development while promoting Tech Industry Gold accreditation and innovating customer engagement strategies.

Qualifications

• Proven experience in account management and client success.
• Demonstrated ability to develop new business.
• Familiarity with the education and training sector.

Responsibilities

• Manage a personal portfolio of 20 educational providers.
• Drive new business development and secure new customers.
• Promote Tech Industry Gold accreditation.

Skills

Account Management

Business Development

Client Retention

Strong Communication

Education

Higher Education Degree

Tools

CRM Systems

Job description

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Job Title: Account Manager

Location: Fully Remote

Salary: £38,000 - £45,000 per annum based upon experience plus commission and comprehensive benefits

Job Type: Permanent, Full-Time

We are looking for a dynamic and relationship-driven Account Manager to grow and support our network of accredited education and training providers across the UK. This is a pivotal, customer-facing role responsible for managing an assigned portfolio of 20 existing customers, including universities and learning providers, while also driving new business development.

You will be given a portfolio of 20 existing clients and will be expected to grow and deepen these relationships by becoming a critical business partner going above and beyond to deliver outstanding service and unlock new opportunities for collaboration. At the same time, you will focus on identifying and securing new customers to expand our network and impact.

In this role, you will manage and nurture relationships with education and training providers, promote and sell Tech Industry Gold accreditation, and support growth into new areas such as bootcamps and CPD opportunities. You will also contribute to the development and delivery of our wider customer engagement strategy, ensuring we remain responsive, innovative, and impactful in everything we do.

The successful candidate will be passionate about education and skills development, commercially savvy, and relationship-oriented. Strong communication skills and a proactive, service-first approach are essential.

You will work closely with all members of the TechSkills team including the CEO and play a key role in helping shape the future of the tech skills ecosystem in the UK.

TechSkills is a not-for-profit organisation which brings together employers and educators to develop the digital talent industry needs. Our work includes the accreditation of training which meets industry priority needs, delivering innovative support services for learning providers, and issuing digital credentials (online badges) confirming the skills of those successfully completing accredited programmes. TechSkills is a techUK company.

Key Responsibilities

• Establish and nurture trusted relationships with educational institutions and training providers, promoting Tech Industry Gold accreditation across various programmes
• Manage a personal portfolio of approximately 20 providers, ensuring satisfaction, engagement, and support through onboarding, accreditation, and renewals
• Identify and pursue new business opportunities in growth areas such as bootcamps and CPD programmes while upselling and cross-selling to existing partners
• Serve as a trusted advisor by aligning TechSkills' offerings with partners' strategic objectives and representing TechSkills at events across the UK
• Collaborate with internal teams to meet partner needs effectively, maintain CRM records, and support impact reporting and metrics
  
  

Skills, Knowledge And Expertise

Essential Knowledge and Experience:

To be successful in this role, candidates should demonstrate the following experience:

• Proven experience in account management, client success, or business development, with success in client retention and revenue growth
• Demonstrated ability to develop new business through prospecting, pitching, and deal closure
• Familiarity with the education and training sector, plus collaboration with internal teams to deliver client solutions
• Proficiency in CRM systems, digital tools, and excellent communication skills for proposals and stakeholder engagement
  
  

Desired Knowledge And Experience

• Existing relationships within the UK higher education or vocational training sectors, particularly with universities, colleges, or independent training providers
• Previous experience working with or promoting education accreditations, frameworks, or quality assurance schemes
• Experience in launching or scaling new products or services in the education or skills development space
• Familiarity with government-funded skills programmes such as bootcamps, apprenticeships, or CPD initiatives
  
  

Additional Information

This is a full-time role and home based. You can be based anywhere in the UK, with occasional travel across the UK.

This role profile is a guide to the work that is required but does not form part of any contract of employment and may change from time to time to reflect changing circumstances.

The successful candidate must have permission to work in the UK prior to the commencement of employment.

The salary range for this role is £38,000 - £45,000 per annum based upon experience plus commission and comprehensive benefits.

To apply for this role, please click below on the 'Apply Now' button.

Candidates with experience of: Business Development Manager, Account Executive, BDM, Senior Business Development, B2B, Account Executive, Sales Account Manager, Account Manager, Senior Account Manager, New Business Sales Executive, Key Account Manager, Sales Team Leader may also be considered for this role.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Industries

  Marketing Services

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