Key Account Manager – Service & Maintenance

First Recruitment Services; Crawley; On-site; GBP 30,000 - 40,000; Full time

Job summary

A well-established engineering company is seeking a Key Account Manager to help grow their service portfolio. The role involves transitioning completed projects into ongoing contracts, developing new business opportunities, and maintaining strong client relationships. This position offers a competitive salary of £30,000 – £40,000 with a bonus scheme and 25 days paid holiday. Opportunities for career growth and a secure working environment are also provided.

Benefits

25 days paid holiday

Competitive salary with commission

Career growth opportunities

Travel to client sites

Qualifications

• Proven experience in sales and account management.
• Excellent communication, negotiation, and technical understanding.
• Proficiency with CRM systems and a proactive, self-starting attitude.

Responsibilities

• Transition completed projects into ongoing service agreements.
• Identify and secure new business with facilities management firms.
• Build and maintain strong relationships with key clients.
• Deliver persuasive presentations and close service contracts.
• Provide consistent client support and ensure satisfaction.
• Monitor market trends and competitor activity.

Skills

Sales and account management

Communication

Negotiation

Technical understanding

Proficient with CRM systems

Proactive attitude

Job description

• Position: Key Account Manager – Service & Maintenance
• Salary: £30,000 – £40,000 + Bonus scheme
• Location: Crawley
• Hours: Monday – Friday
• Benefits: On-site parking

Join a fast-paced and collaborative team where your work contributes to safeguarding people and infrastructure in high-profile locations around the world.

Join a well-established engineering company specialising in perimeter security solutions as we expand our Service and Maintenance division.

We’re seeking aKey Account Managerto help grow our service portfolio, converting completed installations into long-term maintenance contracts and developing new business opportunities. This is a fantastic chance to work with a respected brand known for technical excellence and customer satisfaction.

Account Manager responsibilities:

• Transition completed projects into ongoing service agreements
• Identify and secure new business with facilities management firms
• Build and maintain strong relationships with key clients
• Deliver persuasive presentations and close service contracts
• Provide consistent client support and ensure satisfaction
• Monitor market trends and competitor activity

Skills & experience required:

• Proven experience in sales and account management
• Excellent communication, negotiation, and technical understanding
• Proficiency with CRM systems and a proactive, self-starting attitude
• A collaborative mindset with emotional intelligence and drive

Benefits

• 25 days paid holiday (excluding public holidays)
• Competitive salary with commission structure
• Supportive and secure working environment
• Opportunities for career growth and development
• Travel to client sites and industry events
• Be part of a high-growth strategy in a specialist sector

Wild Recruitment Ltd T/A First Recruitment Services is acting as an employment agency in relation to this vacancy.