Key Account Manager

JR United Kingdom; Wakefield; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a proactive Key Account Manager to join their friendly team in Wakefield. This permanent hybrid role involves managing and growing key retail accounts with a focus on building strong customer relationships and driving sales. The ideal candidate will have a proven track record in account management, particularly within the home textiles sector, and will be comfortable working flexibly to meet KPIs. Join a values-driven business dedicated to growth and sustainability, where you can make a significant impact on the customer experience.

Benefits

Free onsite parking

Competitive salary

20% bonus

Collaborative team environment

Qualifications

• Proven experience managing major retail accounts, ideally in home textiles.
• Results-driven with strong commercial and customer focus.

Responsibilities

• Manage key retail accounts and drive account growth.
• Build strong relationships with buyers and merchandisers.
• Deliver accurate forecasting and profit analysis.

Skills

Account Management

Customer Relationship Management

Sales Strategy

Negotiation Skills

Analytical Skills

Microsoft Excel

Job description

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We are looking for a proactive, commercially aware Key Account Manager to join a friendly, close-knit team in Wakefield. This is a permanent hybrid role, you will be office based 3 days a week and home based two, although national travel is required.

You'll take full responsibility for managing and growing key retail accounts, with a focus on building strong customer relationships, driving sales, and ensuring an outstanding customer experience. The ideal person will be commercially astute, have a proven track record of meeting targets and have previously dealt with Asda.

Key Responsibilities:

• Manage key retail accounts and drive account growth.
• Build strong relationships with buyers, merchandisers, and technologists.
• Oversee new product development and seasonal launches.
• Coordinate cross-functionally to ensure seamless service and delivery.
• Deliver accurate forecasting, costing, and profit analysis.
• Support quality issue resolution and ensure high service standards.
• Travel to customer/supplier sites and locations as needed.

About You:

• Proven experience managing major retail accounts (ideally in home textiles or department store sector).
• Results-driven with strong commercial and customer focus.
• Excellent communication, negotiation, and analytical skills.
• Comfortable working flexibly and meeting KPIs.
• Confident user of Microsoft Excel.
• Full UK driving licence required.
• DBS check is required for this position.

What’s in it For You?

• Free onsite parking.
• Competitive salary and 20% bonus.
• Friendly, collaborative team.

This is a fast-paced a varied role where no two days are the same! Join a values-driven business committed to growth, innovation, and sustainability.

Due to the amount of response we receive, unfortunately we are not able to give feedback to individuals, if you have not heard back within 5 days please assume that you have not been successful for the role you have applied for. By applying to this advertisement, you are hereby giving consent for Jo Holdsworth Recruitment to hold your details for a 30 day period and contact you via any method of contact you have listed on your application. (Jo Holdsworth Recruitment - Recruitment Agency)