Key Account Manager

Avidity; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading beauty brand is seeking a Key Account Manager to enhance its presence in the salon and spa industry. This role involves building client relationships, driving sales growth, and providing product education. Ideal candidates will have B2B sales experience, a passion for beauty, and strong communication skills. Join a dynamic team committed to innovation and professional success.

Benefits

Competitive base salary + bonus opportunities

Comprehensive benefits package

Product perks and ongoing education

Collaborative culture

Qualifications

• Experienced in B2B sales or account management.
• Knowledgeable about the salon and spa business.
• Exceptional communication and negotiation skills.

Responsibilities

• Nurturing relationships with salon and spa clients.
• Identifying and converting new accounts.
• Leading product education and training sessions.

Skills

Client Relationship Management

Sales Growth

Negotiation

Communication

Business Development

Education

Experience in B2B sales or account management

Tools

CRM software

Job description

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Are you a strategic sales professional with a passion for beauty and a talent for building lasting client relationships? Do you thrive in a fast-paced, client-focused environment where no two days are the same? OPI, the world’s #1 salon nail brand, is looking for a Key Account Manager to elevate and expand our professional presence across the salon and spa industry.

This is more than a sales role — it’s about championing our iconic brand while helping salon professionals grow their businesses with the best in nail innovation, education, and service.

What You’ll Do

As our Key Account Manager, you’ll be at the heart of our professional channel — nurturing relationships, driving sales, and uncovering new growth opportunities.

Your impact will include

• Client Relationship Management Be the trusted advisor and go-to partner for our existing salon and spa clients. You will take a consultative approach with our salon partners to grow their business leveraging our portfolio of product and services to delight their customers.
• Sales Growth & Business Development Proactively identify and convert new salon and spa accounts through prospecting, networking, and in-person visits. You’ll grow the OPI footprint with passion and purpose.
• Product Expertise & Education Collaborate with your educator to lead engaging demos, training sessions, and product launches to ensure our clients are confident, inspired, and selling through.
• Target Achievement Exceed revenue goals by strategically upselling, cross-selling, and ensuring clients are stocked with the latest collections, tools, and promotions.
• Industry Insight Stay ahead of salon trends, competitor activity, and client feedback to bring fresh thinking and recommendations to the table.
• Cross-Functional Collaboration Partner with education, marketing, customer service, and our distribution teams to ensure every client touchpoint is seamless.
• Data & Reporting Keep accurate records in our AFS systems to track performance, analyse sales data, and spot opportunities for growth.
  
  
  

Who You Are

• Experienced in B2B sales or account management — ideally within the professional beauty industry (bonus points for nail care or salon background!)
• Deeply knowledgeable about the salon and spa business, including its challenges, rhythms, and opportunities
• A natural relationship builder with exceptional communication, presentation, and negotiation skills
• Self-starter with a growth mindset — you love setting goals and smashing them
• Confident leading product education and training sessions with professionals
• CRM-savvy and comfortable with sales tracking/reporting tools
• Passionate about the beauty industry and proud to represent a bold, creative brand like OPI
  
  
  

Why Join OPI?

When you join OPI, you're not just taking a job — you're stepping into a global brand with a cult following, backed by industry-leading innovation and a deep commitment to professional success.

• Work with a world-renowned beauty brand in a dynamic, purpose-driven role
• Competitive base salary + bonus opportunities
• Comprehensive benefits package (health, dental, vision, 401(k), and more)
• Product perks, brand events, and ongoing education
• A collaborative culture that celebrates creativity, color, and community

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Hospitals and Health Care, Non-profit Organizations, and Government Administration

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