Key Account Manager

Office Angels Limited; Aylesford; On-site; GBP 30,000 - 31,000; Full time

Job summary

Office Angels Limited in Aylesford is seeking a proactive Key Account Manager to nurture key client relationships and drive growth. This permanent role offers a salary in the £30k–£31k range DOE and the chance to contribute to client satisfaction and business success.

You will work with internal teams to tailor solutions, review performance, and ensure client objectives are met while staying aware of industry trends and competitive activity.

Qualifications

• Proven experience in account management or similar role within service industry.
• Excellent communication and interpersonal skills.
• Strong analytical ability to interpret data and derive insights.
• Proactive problem solving and commitment to client service.
• Team player with ability to take initiative when needed.
• Degree in business/marketing or related field preferred but not essential.

Responsibilities

• Develop and maintain strong relationships with key clients and understand their objectives.
• Collaborate with internal teams to provide tailored solutions that meet client needs.
• Identify opportunities for account growth and drive revenue and profitability.
• Conduct regular account reviews and performance analyses to ensure alignment with client goals.
• Serve as main point of contact for clients and address concerns promptly.
• Stay informed about industry trends and competitor activities to inform strategic planning.

Skills

Account management

Client relationship management

Communication skills

Education

Degree in business/marketing (preferred)

Job description

Job Title: Key Account Manager

Location: Aylesford

Contract Type: Permanent

Salary: £30,000 - £31,000 DOE

Are you a dynamic and results-driven professional with a passion for fostering strong client relationships? Our client, a leading organisation within the service industry, is seeking a talented Key Account Manager to join their thriving team in Aylesford. This is an exciting opportunity to play a crucial role in driving client satisfaction and business growth.

Key Responsibilities

• Developing and maintaining strong relationships with key clients, understanding their needs and objectives.
• Collaborating with internal teams to provide tailored solutions that exceed client expectations.
• Identifying opportunities for account growth and expansion, driving revenue and profitability.
• Conducting regular account reviews and performance analyses to ensure alignment with client goals.
• Serving as the main point of contact for clients, addressing any concerns and resolving issues promptly.
• Staying informed about industry trends and competitor activities to enhance strategic planning.

Key Requirements

• Proven experience in account management or a similar role, preferably within the service industry.
• Exceptional communication and interpersonal skills, with the ability to engage clients effectively.
• Strong analytical skills, with the capability to interpret data and generate actionable insights.
• A proactive approach to problem-solving and a commitment to delivering outstanding client service.
• The ability to work collaboratively within a team, while also taking initiative when needed.
• A degree in business, marketing, or a related field is preferred but not essential.

We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.