Key Account Manager | Lincoln, LN3 4NL | Full Time | £27,000-£30,000 per annum plus profit share related bonus scheme (£2,000 pa approx.)
Our client is a well-established distributor serving the KBB (kitchen, bedroom and bathroom) and furniture industries, supplying cabinet hardware, fixtures, fittings and workshop consumables. Through product innovation and a customer-focused approach, the business continues to grow and is looking for a Key Account Manager to join its friendly and enthusiastic team.
The Role
The successful candidate will work closely with the Area Sales Manager to support growth within a dedicated territory. This will involve developing relationships with existing customers, increasing customer loyalty, identifying new key account opportunities and maximising sales potential
Working hours: Monday-Friday, 8:00 am-5:00 pm
Key Responsibilities
- Maintain and grow existing customer accounts by identifying opportunities to introduce new product lines and increase spend
- Develop and maintain long-term customer relationships to improve loyalty and profitability
- Work closely with Area Sales Managers to achieve area sales targets
- Identify and secure new business opportunities through telephone, email and LinkedIn prospecting
- Analyse key account spending to identify growth opportunities and address declining sales
- Keep the CRM system updated with relevant notes and information on sales opportunities
- Prepare quotations, proposals and costing spreadsheets for larger contracts
- Qualify new prospects, identify sales opportunities and arrange appointments
- Maximise incoming enquiries from existing customers and new prospects
- Handle objections and negotiate effectively to progress and secure sales
- Recommend suitable products and solutions based on customer applications and requirements
- Use technology, including Zoom and Microsoft Teams, to progress opportunities and improve efficiency
- Assist with booking appointments where required
Requirements
Essential
- Experience in B2B sales, including confidence communicating by telephone and video conferencing
- Experience in prospecting, cold calling and appointment booking
- Proficiency in Microsoft Office, including Excel for customer data analysis
- Experience using CRM systems
- Strong administrative and organisational skills
- Experience preparing quotations and proposals
- Excellent communication and relationship-building skills
- Ability to analyse customer data and identify opportunities for growth
- Strong negotiation and objection-handling skills
- A persistent, proactive approach to securing new business and developing existing accounts
- Confidence using video conferencing platforms, including Zoom and Microsoft Teams
What's In It For You
- £27,000-£30,000 per annum
- Profit share related bonus scheme (£2,000 pa approx.)
- 20 days' annual leave plus statutory bank holidays
- SMART pension scheme
- Opportunity to join a growing, forward-thinking company
- Friendly, results-driven team environment
- Opportunity to showcase your sales skills and develop customer relationships
Keywords: Key Account Manager, B2B Sales, Account Management, CRM, Customer Relationships, Prospecting, Cold Calling, Microsoft Office, Excel, Data Analysis, KBB, Furniture Industry.
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