Junior Operations Supervisor

Gopuff; Liverpool; On-site; GBP 22,000 - 30,000; Full time

Job summary

An innovative company is seeking a Junior Operations Supervisor to join their dynamic Operations team. This role is essential for ensuring high operational standards at the MFCs, facilitating timely deliveries of everyday essentials to customers. You'll lead a motivated warehouse team, manage stock, and maintain a safe and compliant environment. If you're passionate about logistics, enjoy working in a fast-paced setting, and are eager to grow your career in operations, this is the perfect opportunity for you. Join a team that values diversity and is committed to reshaping retail convenience.

Benefits

Holiday & Sick Pay

Weekly pay cycle

Career growth opportunities

Collective Benefits

Qualifications

• Experience in a restaurant, retail, or warehouse environment.
• Basic knowledge of web-based software applications.

Responsibilities

• Manage and motivate the warehouse team during your shift.
• Accurately pick and pack items for dispatch based on orders.
• Support in managing delivery partners for smooth deliveries.

Skills

Team Leadership

Communication Skills

Organizational Skills

Flexibility

Basic Software Knowledge

Education

Experience in Retail/Warehouse

Tools

Microsoft Office

Google Workspace

Job description

Overview: Gopuff is looking for a Junior Operations Supervisor to join the Operations team. Reporting directly to a Site Leader, Junior Operations Supervisors play a vital role at Gopuff, requiring drive, perseverance, positivity, and enthusiasm. This role is a core part of the Site leadership team, responsible for maintaining high operational standards at our MFCs to ensure timely and accurate deliveries to our customers.

Customers turn to Gopuff for their everyday essentials—day and night, rain or shine. We're building a team of thinkers, dreamers, and risk-takers ready to reshape retail faster than ever before. And it doesn't hurt if you like snacks.

Responsibilities:

• Leading: Manage and motivate the warehouse team during your shift, lead by example, train new team members, and be confident in processes and products.
• Picking and packing: Accurately pick and pack items for dispatch based on orders.
• Delivery Partners: Support in managing delivery partners to ensure a smooth delivery experience.
• Issue resolution: Contact customers regarding substituted or out-of-stock items.
• Goods Inbound: Receive products from vendors, ensure physical counts match purchase orders/invoices, and resolve discrepancies.
• Stock management: Store products in inventory locations, conduct cycle counts to minimize out-of-stock items, and manage waste and compliance, including our partnership with TooGoodToGo.
• Warehouse management: Maintain a clean, organized, and compliant warehouse aligned with Operating Standards.
• Health and Safety: Support onsite health and safety compliance and testing.

About You:

• Experience in a restaurant, retail, or warehouse environment.
• Basic knowledge of web-based software applications (e.g., Microsoft Office, Google Workspace).
• Strong work ethic, punctuality, responsibility, and honesty.
• Effective communication skills.
• Organized, team-oriented, positive attitude, and helpful.
• Flexible and available to cover shifts during operational hours (7am - 3am).

Benefits:

• Holiday & Sick Pay
• Weekly pay cycle
• Collective Benefits
• Career growth opportunities

#LI-DNP

At Gopuff, we understand that life can be unpredictable. Sometimes you forget the milk, run out of pet food, or need ice cream at 11 pm. We’re here to deliver your wants and needs in minutes.

We’re building a motivated team to help us bring a new age of convenience and predictability to an unpredictable world.

Interested? Join us on Team Blue.

Gopuff is an equal opportunity employer committed to an inclusive workplace, welcoming applicants regardless of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, disability, or any other protected characteristic. We value diversity and encourage qualified individuals to apply.