Junior ICT Consultant

1 Tech Staffing Ltd; Oxford; On-site; GBP 21,000 - 27,000; Full time

Job summary

1 Tech Staffing Ltd is seeking a Junior ICT Technician to join a busy MSP serving Oxford and surrounding areas. The role supports IT in schools and education environments, taking ownership of technical issues and delivering reliable solutions.

You will help keep systems running smoothly while assisting staff and students, maintaining hardware and applications, and enhancing ICT provision across the network to create an effective learning environment.

Qualifications

• Experience supporting IT in school or MSP environments.
• Able to take ownership of technical issues and deliver reliable solutions.
• Maintains hardware and applications to support effective learning environments.
• Strong communication and organisational skills with a customer-first approach.

Responsibilities

• Provide responsive 1st line IT support to staff and students.
• Troubleshoot and resolve issues across desktops, laptops, tablets, printers, projectors, AV equipment and more.
• Install, configure and upgrade hardware and software across the school network.
• Support and maintain core systems, with focus on Microsoft 365 and education apps.
• Work with stakeholders to identify ICT improvements and communicate solutions clearly to non-technical users.

Skills

Microsoft Office 365

Windows OS

Troubleshooting

Communication

Customer service

Job description

Junior ICT Technician

Oxford

We are looking for a junior ICT Technician to join a busy MSP around the Oxford and Abingdon area.

This role would suit someone with experience supporting IT either within a school environment or an MSP, who enjoys taking ownership of technical issues and delivering reliable solutions.

You'll be responsible for keeping systems running smoothly while also help the school to get the most out of its ICT. From supporting staff and students to maintaining hardware and applications, your work will directly contribute to creating an effective learning environment.

Key responsibilities:

* Act as the one of the onsite contacts for IT, providing responsive 1st line support to staff and students

* Troubleshoot and resolve technical issues across desktops, laptops, tablets, printers, projectors, AV equipment and more

* Install, configure and upgrade hardware and software across the school network

* Support and maintain core systems, with a strong focus on Microsoft Office 365 and commonly used education applications

* Work proactively with stakeholders to identify improvements in ICT provision

* Communicate technical solutions clearly and effectively to non-technical users

Key Requirements:

* Knowledge of Microsoft Office 365 and Windows operating systems

* Some understanding of common user applications and networked systems

* Confident troubleshooting skills with the ability to work independently under pressure

* Excellent communication and organisation skills, with a customer-first approach

Please apply for immediate consideration, my client is wanting to start the interview process asap