Junior IT Systems Engineer - Remote/Onsite Support

Checkageek; North Shields; Hybrid; GBP 20,000 - 26,000; Full time

Job summary

One IT Support Ltd in North Shields is advertising a Junior IT Systems Engineer role. The role splits time between remote support from the office and onsite support for clients, mostly in the North East of England.

The position offers 37.5 hours per week and requires driving to client sites with an enhanced DBS check. Duties include handling support calls and emails, remote and onsite troubleshooting, user/account administration, hardware upgrades, and installation work such as structured

Qualifications

• Six months+ professional experience required.
• Windows desktop troubleshooting experience required.
• Microsoft 365 administration experience required.
• Some networking knowledge.
• Full driving licence required.
• Enhanced DBS check required.

Responsibilities

• Answer support calls and emails.
• Remote and onsite troubleshooting for clients.
• User and account administration.
• Hardware upgrades and repairs.
• Installation work such as structured cabling, WiFi and CCTV.

Skills

Windows troubleshooting

Microsoft 365 administration

Networking basics

Driving licence

DBS check

Tools

Microsoft 365

Job description

One IT Support Ltd in North Shields is advertising a Junior IT Systems Engineer role. The role splits time between remote support from the office and onsite support for clients, mostly in the North East of England.

The position offers 37.5 hours per week and requires driving to client sites with an enhanced DBS check. Duties include handling support calls and emails, remote and onsite troubleshooting, user/account administration, hardware upgrades, and installation work such as structured