First-Line IT & Customer Support Advisor (Temp to Perm)

Premier Placement Services; Sandbach; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Training Provided

Job summary

Premier Placement Services is seeking a Customer Service / IT Support professional to join their Sandbach office on a temp-to-perm basis. The role offers training and a pathway to permanency, with duties to provide first line support and technical guidance to customers and resellers.

Key requirements include excellent written and verbal communication, strong analytical skills, and the ability to prioritise work to meet deadlines while maintaining accurate records.

Qualifications

• Excellent written and verbal communication.
• Strong analytical skills.
• Good computer skills.
• Able to prioritise work and meet deadlines.
• Show good attention to detail.

Responsibilities

• Provide first line support and customer service to customers and resellers.
• Offer technical advice, troubleshoot issues and maintain accurate records of interactions and technical data.

Skills

Excellent communicator

Analytical skills

Computer skills

Prioritise work

Attention to detail

Job description

Premier Placement Services is seeking a Customer Service / IT Support professional to join their Sandbach office on a temp-to-perm basis. The role offers training and a pathway to permanency, with duties to provide first line support and technical guidance to customers and resellers.

Key requirements include excellent written and verbal communication, strong analytical skills, and the ability to prioritise work to meet deadlines while maintaining accurate records.