Junior IT Field Service Engineer – On‑Site Support & Training

Sanderson Recruitment Plc; England; On-site; GBP 26,000 - 38,000; Full time

Job summary

Sanderson Recruitment Plc is seeking a Field Engineer to provide on-site hardware support for laptops, desktops, servers, and related devices across a defined geographic area in the UK. You will install, maintain and repair IT equipment while delivering strong customer service.

The ideal candidate has hands-on hardware experience, a valid UK driving license, and a proactive, problem-solving mindset. Training and certification opportunities are available as part of a global IT company.

Qualifications

• Full UK driving license, own car and business insurance.
• Ability to resolve hardware and basic software problems.
• Capable of building and deploying PCs (desktop and laptop).
• Good understanding of IT systems and environments.
• Strong customer service skills and analytical thinking.

Responsibilities

• Provide hardware technical and break-fix support for laptops, desktops, workstations, tablets, printers and servers on-site.
• Install, maintain, upgrade and repair IT products such as PCs, printers, terminals and servers.
• Attend incidents/requests courteously as directed by the Customer Incident Centre.
• Monitor and progress incidents in real time and coordinate between clients and vendors.
• Ensure high customer satisfaction and manage parts in line with returns processes.

Skills

Driver's license

Own car

Business insurance

Hardware issue resolution

PC deployment

IT systems understanding

Customer service

Analytical thinking

Tools

MCSE certification

Manufacturer enterprise server cert

A+

Network+

CCNA

Job description

Sanderson Recruitment Plc is seeking a Field Engineer to provide on-site hardware support for laptops, desktops, servers, and related devices across a defined geographic area in the UK. You will install, maintain and repair IT equipment while delivering strong customer service.

The ideal candidate has hands-on hardware experience, a valid UK driving license, and a proactive, problem-solving mindset. Training and certification opportunities are available as part of a global IT company.