IT Field Support Engineer: Travel‑Ready Onsite Expert
Aspire Technology Solutions
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Benefits offered by this job
Job summary
Aspire Technology Solutions in Edinburgh is seeking an IT Field Support Engineer to join our field team. Based in Edinburgh, you will provide strong technical support and ensure excellent customer experience while handling a diverse workload.
You will travel frequently across the UK; a valid UK driving licence is essential. The role involves onsite work at customer sites up to three days per week and deploying hardware and software solutions.
Qualifications
- Experience in a similar IT field role.
- Excellent communication and documentation skills.
- Full UK driving licence and willingness to travel.
Responsibilities
- Troubleshooting and diagnosing technical issues.
- Ensuring all incidents and technical issues are resolved quickly, effectively and recorded appropriately.
- Deploying new hardware and software solutions.
- Installing and migrating customer networking equipment.
- Attending customer sites for break-fix and chargeable incidents.
- You will be based onsite at customer sites for up to three days per week, where you will act as the primary point of contact.
Skills
Tools
Job description
Aspire Technology Solutions in Edinburgh is seeking an IT Field Support Engineer to join our field team. Based in Edinburgh, you will provide strong technical support and ensure excellent customer experience while handling a diverse workload.
You will travel frequently across the UK; a valid UK driving licence is essential. The role involves onsite work at customer sites up to three days per week and deploying hardware and software solutions.
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