Junior IT & AI Support Engineer — Hybrid Role

Chiltern Park Recruitment; Bicester; Hybrid; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Hybrid working model

Full-time permanent role

Mentoring by Head of IT

Job summary

Chiltern Park Recruitment in the United Kingdom seeks a recent computing graduate or 1-2 years IT support professional to join a small, collaborative IT team. You will tackle first-line IT issues and help maintain devices across the business.

You will manage Microsoft 365/Intune, user accounts, and assist with AI-enabled projects, under the guidance of the Head of IT in a hybrid, full-time role.

Qualifications

• Recent graduate or 1-2 years in IT support or helpdesk.
• Passion for technology and AI.
• Permanent right to work in the UK.

Responsibilities

• Provide first-line IT support across the business, troubleshooting hardware, software and network issues.
• Set up and maintain laptops, desktops, mobiles and peripherals.
• Support Microsoft 365, including Outlook, Teams, SharePoint, OneDrive and Intune.
• Create and manage user accounts, permissions and access requests.
• Install software and perform routine maintenance.
• Maintain IT documentation and asset registers.
• Support cybersecurity initiatives and device security.
• Liaise with third-party IT suppliers.
• Assist with IT procurement and equipment deployment.
• Support business continuity and disaster recovery activities.
• Research and evaluate emerging AI technologies.

Skills

Recent graduate in Computing/CS

1-2 years IT Support/Helpdesk

Enthusiasm for technology

Interest in AI and emerging tech

Communication at all levels

Windows, Microsoft 365, Entra ID/Azure

PowerShell or Python

Power Platform

Linux command line

UK right to work

Tools

Microsoft Power Platform

Google Workspace

Job description

Chiltern Park Recruitment in the United Kingdom seeks a recent computing graduate or 1-2 years IT support professional to join a small, collaborative IT team. You will tackle first-line IT issues and help maintain devices across the business.

You will manage Microsoft 365/Intune, user accounts, and assist with AI-enabled projects, under the guidance of the Head of IT in a hybrid, full-time role.