Junior IT & AI Support Engineer

Chiltern Park Recruitment; Ambrosden; On-site; GBP 30,000 - 35,000; Full time

Job summary

Chiltern Park Recruitment is assisting a client in Bicester, Oxfordshire, to recruit a Junior IT & AI Support Engineer. The role offers hybrid work, a salary of £30,000–£35,000 depending on experience, and permanent, full-time employment.

The successful candidate will support IT infrastructure, work with Microsoft 365, Azure AD/Entra ID, Intune and contribute to AI implementation projects, while learning across cybersecurity and cloud technologies in a collaborative engineering environment.

Qualifications

• Recent graduate in Computing or IT or 1–2 years IT support experience
• Interest in AI and emerging technologies
• Willingness to learn and adapt in a dynamic environment
• Good communication with colleagues at all levels

Responsibilities

• Provide first-line IT support across the business and troubleshoot devices and software
• Manage Microsoft 365 apps, user accounts, and access requests
• Install software, perform routine maintenance and document IT assets
• Assist with AI projects, digital transformation and AI tooling evaluation
• Coordinate with third-party IT suppliers and assist with procurement and security controls

Skills

Enthusiasm

Curiosity

Technology passion

Communication

IT support experience

Education

Computing/IT degree

Tools

Windows 10/11

Microsoft 365

Azure AD / Entra ID

Intune

PowerShell

Python

Power Platform

Google Workspace

Google Cloud Platform

AI tools (Copilot, ChatGPT)

Linux command line

Job description

Junior IT & AI Support Engineer

Location: Bicester, Oxfordshire (Hybrid)
Salary: £30,000 - £35,000 (depending on experience)
Job Type: Permanent, Full-Time

Launch your IT career at the forefront of engineering, sustainability and Artificial Intelligence.

Are you a Computer Science, Computing or IT graduate looking for more than a standard helpdesk role? This is an outstanding opportunity to build your career with an internationally respected engineering consultancy, working on real AI projects, not just resetting passwords.

About the Company

Our client is recognised for developing innovative, sustainable engineering solutions that help organisations improve performance while reducing environmental impact. Their work combines world-class engineering, advanced simulation and high-performance computing (HPC) to solve complex technical challenges across a range of industries. Working closely with an experienced Head of IT, you'll join a small, collaborative team with genuine exposure to enterprise IT infrastructure, cloud technologies, cybersecurity and AI implementation projects that will help shape the future of the business.

Why This Role Stands Out

You'll benefit from direct mentoring from an experienced Head of IT, hands-on exposure to AI implementation and digital transformation projects, and real experience supporting high-performance computing (HPC) environments. There are genuine career progression opportunities, hybrid working, and a friendly, supportive and innovative team environment to grow in.

Key Responsibilities

You'll provide first-line IT support across the business, troubleshooting hardware, software and network issues, and setting up and maintaining laptops, desktops, mobile devices and peripherals. You'll support Microsoft 365 (Outlook, Teams, SharePoint, OneDrive, Intune), create and manage user accounts, permissions and access requests, install software and carry out routine maintenance, and maintain IT documentation and asset registers. The role also involves supporting cybersecurity initiatives and device security, liaising with third-party IT suppliers, assisting with IT procurement and equipment deployment, and supporting business continuity and disaster recovery activities.

AI & Digital Transformation

Alongside core IT support, you'll get involved in researching and evaluating emerging AI technologies, assisting with the implementation and testing of AI solutions, and supporting workflow automation projects. You'll create user guides and training documentation, help colleagues adopt new technologies, and keep up to date with the latest developments in AI, identifying opportunities for continuous improvement along the way.

About You

We're looking for enthusiasm, curiosity and a genuine passion for technology. You may be a recent graduate in Computing, Computer Science, IT or a related discipline, or someone with 1-2 years' experience in an IT Support or Helpdesk role. You'll be interested in Artificial Intelligence and emerging technologies, and friendly, approachable and confident communicating with colleagues at all levels.

Desirable Skills

Ideally you'll have knowledge of Microsoft Windows, Microsoft 365, Microsoft Entra ID (Azure AD) or Active Directory, and Microsoft Intune, along with basic networking principles. Experience with PowerShell or Python, Microsoft Power Platform, Google Workspace or Google Cloud Platform, and AI tools such as Microsoft Copilot, ChatGPT or Perplexity would all be advantageous, as would familiarity with the Linux command line. Don't worry if you haven't worked with every technology listed if you're technically curious, enjoy learning and have a positive attitude, we'd love to hear from you.

Is This You?

If you're looking for more than resetting passwords, somewhere that will invest in your development, expose you to cutting-edge technology and give you a genuine part to play in the future of AI within an innovative engineering business

Chiltern Park Recruitment is proud to be an equal opportunities employer.

All applicants must have the permanent right to work in the UK in order to be considered for this position.