AI Engineer

SER Limited; Woking; Hybrid; GBP 77,000 - 94,000; Full time

Benefits offered by this job

Hybrid working

Autonomy

Job summary

SER Limited is seeking an experienced AI Engineer in Woking to design, develop and deploy AI solutions within a managed service framework. You will collaborate with technical and commercial teams to identify AI opportunities and translate customer needs into practical implementations.

The role requires hands-on experience with generative AI, LLMs and cloud-based AI services, plus a strong focus on security, scalability and real-world customer value. Hybrid working is offered.

Qualifications

• Proven experience as an AI Engineer, AI Consultant, ML Engineer or similar.
• Experience implementing AI solutions within MSP or managed service environments.
• Strong understanding of Generative AI, LLMs and AI automation.
• Experience with cloud platforms, APIs and AI services.
• Knowledge of Microsoft technologies and ecosystem.
• Experience integrating AI into existing systems and business processes.
• Understanding of security, data protection and responsible AI implementation.
• Excellent problem-solving and communication skills.

Responsibilities

• Design, develop and implement AI solutions for customers and internal requirements.
• Identify opportunities where AI and automation can improve processes.
• Integrate AI technologies into existing IT environments and MSP solutions.
• Work with cloud technologies, APIs, and automation platforms.
• Develop and deploy AI-powered tools, workflows and applications.
• Support Generative AI and LLM implementations.
• Translate customer requirements into practical AI solutions.
• Ensure AI implementations are secure and scalable.
• Troubleshoot and optimise AI solutions post-deployment.
• Keep up to date with emerging AI technologies and opportunities.

Skills

AI Engineer

ML Engineer

AI Consultant

Tools

Azure

Azure OpenAI

OpenAI APIs

Python

PowerShell

Power Automate

AI governance

Cybersecurity

API integrations

Microsoft 365

Copilot Studio

Job description

AI Engineer

Location: Woking, Surrey

Salary: Up to £85,000 depending on experience

The Opportunity

We’re working with an established and growing Managed Service Provider that is looking to bring an experienced AI Engineer into the business to help shape and deliver its AI capabilities.

This is an exciting opportunity for someone who understands not just AI development, but how to implement practical AI solutions within a managed service environment and deliver genuine value to customers.

You’ll work closely with technical and commercial teams to identify opportunities for AI adoption, design and implement solutions, and help customers make effective use of emerging technologies.

Key Responsibilities

• Design, develop and implement AI solutions for customers and internal business requirements
• Identify opportunities where AI, automation and machine learning can improve business processes
• Integrate AI technologies into existing IT environments and managed service solutions
• Work with Microsoft and cloud-based AI technologies, APIs and automation platforms
• Develop and deploy AI-powered tools, workflows and applications
• Support the implementation of Generative AI and Large Language Model (LLM) solutions
• Work with customers to understand their requirements and translate them into practical AI solutions
• Ensure AI implementations are secure, scalable and aligned with business objectives
• Troubleshoot and optimise AI solutions once deployed
• Keep up to date with emerging AI technologies and identify opportunities to introduce them into the wider service offering
• Provide technical guidance and knowledge sharing to colleagues across the business

About You

We’re looking for an experienced AI professional who is comfortable working in a customer-facing Managed Service Provider environment.

Ideally, you’ll have:

• Proven experience working as an AI Engineer, AI Consultant, Machine Learning Engineer or similar
• Practical experience implementing AI solutions within an MSP or managed service environment
• Strong understanding of Generative AI, LLMs and AI automation
• Experience working with cloud platforms, APIs and AI services
• Knowledge of Microsoft technologies and the wider Microsoft ecosystem
• Experience integrating AI into existing systems and business processes
• Strong understanding of security, data protection and responsible AI implementation
• Excellent problem-solving and communication skills
• The ability to explain complex AI concepts to both technical and non-technical audiences
• A commercially minded approach, with an understanding of how AI can solve real-world customer problems

Desirable Experience

Experience with some of the following would be advantageous:

• Microsoft Azure / Azure AI
• Microsoft Copilot / Copilot Studio
• Azure OpenAI
• OpenAI APIs
• Python
• PowerShell
• Power Automate
• Machine Learning
• RAG (Retrieval-Augmented Generation)
• AI agents and automation
• API integrations
• Microsoft 365
• Cybersecurity and AI governance

What's on Offer?

• Salary up to £85,000
• Hybrid working available for the right candidate
• Opportunity to play a key role in developing an MSP's AI offering
• Work across a variety of customer environments and projects
• Significant autonomy and ownership
• Opportunity to work with some of the latest AI technologies
• Career progression as the AI function continues to grow