Junior Account Manager - Belfast

Furza; Belfast City District; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

25 days holiday

Birthday off

Perkbox rewards

Gym membership support

Simply Health

Away day

Regular socials

Training academy in Manchester

Job summary

Furza in Belfast is offering an entry-level client relationships role within a growing SaaS business serving rail, construction and renewables. You will learn account management, support customers and collaborate with internal teams to deliver a seamless service, with a clear pathway to senior roles within 12–18 months.

New hires join a three-month training programme featuring a funded academy in Manchester, and benefit from a supportive culture focused on development and wellbeing.

Qualifications

• Strong interpersonal skills and organized approach.
• Curious about how businesses grow and eager to learn.
• Willing to develop and build a long-term career.

Responsibilities

• Building and maintaining positive relationships with existing clients.
• Supporting customers to get the most value from the technology.
• Working with internal teams to deliver a smooth and consistent service.
• Spotting opportunities to introduce additional solutions where appropriate.
• Keeping organised records and contributing to overall account success.

Skills

Relationship building

Account management

Customer support

Cross-functional collaboration

Opportunity spotting

Record keeping

CRM software

Tools

CRM software

Job description

Our client is a growing SaaS business supporting industries such as rail, construction and renewables as they adopt smarter, more efficient ways of working through digital technology.

They partner with well-known organisations to simplify processes, improve performance and support long-term, sustainable change. The environment is welcoming, collaborative and genuinely focused on helping early-career professionals build confidence, develop new skills and progress at a comfortable but consistent pace.

Package and Benefits

• £32,000 basic salary with £10,000 OTE
• 25 days holiday plus birthday off
• Perkbox rewards and discounts
• Gym membership support and Simply Health scheme
• Annual company away day and regular socials
• A supportive team culture that values development and wellbeing

The Opportunity

This role offers a supportive introduction into the world of client relationships and commercial growth. Working alongside experienced colleagues, individuals will learn how to manage accounts, support customers and contribute to ongoing success.

There is a clear pathway into more senior roles, typically within 12 to 18 months, with guidance and development provided every step of the way. All new starters benefit from Furza’s three-month training programme, including a fully funded three-week academy in Manchester, designed to build both professional skills and confidence from the outset.

What the Role Involves

• Building and maintaining positive relationships with existing clients
• Supporting customers to get the most value from the technology
• Working with internal teams to deliver a smooth and consistent service
• Spotting opportunities to introduce additional solutions where appropriate
• Keeping organised records and contributing to overall account success

Who it May Suit

Someone who enjoys working with people, takes pride in being organised and is naturally curious about how businesses grow. The client is looking for individuals who are keen to learn, open to development and interested in building a long-term career in a growing, future-focused industry.

At Furza, we’re committed to promoting equality, diversity and inclusion. We encourage and welcome all applications from everyone, irrespective of background or circumstance.