Junior SaaS Account Manager

Furza; Belfast City District; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

25 days holiday

Birthday off

Perkbox rewards

Gym membership support

Simply Health

Away day

Regular socials

Training academy in Manchester

Job summary

Furza in Belfast is offering an entry-level client relationships role within a growing SaaS business serving rail, construction and renewables. You will learn account management, support customers and collaborate with internal teams to deliver a seamless service, with a clear pathway to senior roles within 12–18 months.

New hires join a three-month training programme featuring a funded academy in Manchester, and benefit from a supportive culture focused on development and wellbeing.

Qualifications

• Strong interpersonal skills and organized approach.
• Curious about how businesses grow and eager to learn.
• Willing to develop and build a long-term career.

Responsibilities

• Building and maintaining positive relationships with existing clients.
• Supporting customers to get the most value from the technology.
• Working with internal teams to deliver a smooth and consistent service.
• Spotting opportunities to introduce additional solutions where appropriate.
• Keeping organised records and contributing to overall account success.

Skills

Relationship building

Account management

Customer support

Cross-functional collaboration

Opportunity spotting

Record keeping

CRM software

Tools

CRM software

Job description

Furza in Belfast is offering an entry-level client relationships role within a growing SaaS business serving rail, construction and renewables. You will learn account management, support customers and collaborate with internal teams to deliver a seamless service, with a clear pathway to senior roles within 12–18 months.

New hires join a three-month training programme featuring a funded academy in Manchester, and benefit from a supportive culture focused on development and wellbeing.