Jewellery Store Associate & Customer Specialist

H&T Group Ltd; Mansfield; On-site; GBP 18,000 - 19,000; Part time

Benefits offered by this job

30 days holiday

Private healthcare

Cycle to work

Staff discounts

Salary progression

Job summary

H&T Group Ltd in Mansfield is hiring a Store Colleague to be the face of our leading pawnbroker and retailer. You will welcome customers, understand needs, and provide tailored solutions while learning our services through full training.

This part-time role offers a starting hourly rate of £12.75, rising to £13.44 after training, with discretionary bonuses up to £2,000 per year based on KPIs. Flexibility from Monday to Sunday is required.

Qualifications

• No pawnbroking experience required; genuine interest in people.
• Ability to learn quickly in a fast-paced environment.
• Willingness to learn and integrity.

Responsibilities

• Deliver exceptional customer service with a friendly and professional approach
• Assist customers with pawnbroking, retail sales, and financial products
• Maintain high standards of compliance and store presentation
• Work collaboratively with your team to exceed targets
• Handle transactions accurately and securely
• Multilingual skills are a bonus – due to the diversity of our customer base, the ability to speak additional languages is highly valued, though not required

Skills

Customer service

Multilingual communication

Flexibility

Job description

H&T Group Ltd in Mansfield is hiring a Store Colleague to be the face of our leading pawnbroker and retailer. You will welcome customers, understand needs, and provide tailored solutions while learning our services through full training.

This part-time role offers a starting hourly rate of £12.75, rising to £13.44 after training, with discretionary bonuses up to £2,000 per year based on KPIs. Flexibility from Monday to Sunday is required.