Customer-Focused Sales Associate – Pawnbroking

H&T Group Ltd; Birkenhead; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

30 days holiday

Private healthcare

Cycle to work scheme

Season ticket loans

Staff discounts

Discretionary bonuses up to £2,000

Job summary

H&T Group Ltd is seeking a Store Colleague in Birkenhead. You will greet customers, understand needs, and offer tailored solutions to ensure customers leave with the best possible outcome. Full training is provided.

The role requires flexibility across days including weekends, with a starting rate of £12.75 per hour, rising to £13.44 after training, plus discretionary bonuses up to £2,000 annually.

Qualifications

• No pawnbroking experience required; genuine interest in people and willingness to learn.

Responsibilities

• Deliver exceptional customer service with a friendly, professional approach.
• Assist customers with pawnbroking, retail sales and financial products.
• Maintain high standards of compliance and store presentation.
• Work collaboratively with your team to exceed targets.
• Handle transactions accurately and securely.
• Multilingual skills are a bonus given diverse customer base, though not required.

Job description

H&T Group Ltd is seeking a Store Colleague in Birkenhead. You will greet customers, understand needs, and offer tailored solutions to ensure customers leave with the best possible outcome. Full training is provided.

The role requires flexibility across days including weekends, with a starting rate of £12.75 per hour, rising to £13.44 after training, plus discretionary bonuses up to £2,000 annually.